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Team Leader - Casework

St Vincent de Paul Society NSW
  • SCHCADS Award, Level 6, hourly rates range from $92k + super + salary packaging benefits.
  • Bring your great leadership skills to a team dedicated to making a difference to people's lives
  • Learning and development programs to grow your career

The St Vincent de Paul Society is a leading provider of community support services, whose mission it is to shape a more just and compassionate society.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our staff are recognised for their achievements and are offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.

Your new role:

The Team Leader - Case Management will provide day-to-day leadership for a team of three or more Case Workers to improve the quality and consistency of the case management services provided to clients, and ultimately improve the likelihood of successfully and sustainably house clients.

  • Provide supervision, guidance and leadership to case management services across a broad spectrum of clients in community-based support and based in our Support Services accommodation.
  • Manage internal and external stakeholder relationships. Representation at local interagency and Domestic Family Violence meetings/ committees
  • Be involved in continuous quality improvement activities e.g., accreditation, review of policies and procedures.
  • Understand budget parameters and where able, present possible strategies for improvement.
  • Maintain a broad understanding of state and federal government policies, that have a direct impact on the delivery of services to homeless people and as directed, assist the Manager in responses to any government reviews or changes.
  • Keep up to date with current and leading client management and domestic and family violence practices in order to provide or facilitate innovative and effective case working practices.
  • Ensure a safe working environment for staff, members and volunteers by implementing the Society's workplace health and safety practices.
  • Implement a 'housing first' model with Case Workers utilising resources i.e., housing assessments and support plans

To be successful in this role, you will need:

  • Relevant tertiary qualification/s in Social Work/Social Science/Community Welfare or other relevant field or equivalent work experience.
  • Extensive knowledge of the issues in women's homelessness, including current practices in the NSW context of responses to domestic and family violence.
  • Demonstrated experience in case management or outreach service delivery experience in the homelessness sector.
  • Experience in supervisory role and understanding of administrative, accountability and data management processes.
  • Highly developed interpersonal skills with an ability to relate positively and confidently with a wide range of people.
  • Knowledge of child protection issues, legislation and requirements.
  • Proficiency with computers and industry-related software is required.
  • NSW driver licence and ability to travel.
  • To be female is a genuine requirement for this position under Section 31 of the Anti-Discrimination Act 1977
  • NSW driver licence and ability to travel St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment

If this sounds like you, don't wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume and cover letter which addresses the key requirements of the Position Description.

The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We take pride in the diversity of our people and encourage applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA, candidates of any or no religious beliefs and applicants of all ages.

St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment.

How to apply

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