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Housing Officer - Amelie Housing NSW

St Vincent de Paul Society NSW
  • Permanent, full-time
  • Based in Wentworthville or Eagle Vale
  • SCHCADS Award Level 5
  • Current NSW Driver Licence is required
  • Generous salary packaging benefits where a portion of take-home pay is tax-free
  • Tenant outcome focus; part of a supportive work environment

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society's mission is to shape a more just and compassionate society by offering a 'hand up' approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.

Amélie Housing Overview

Amélie Housing is a Registered Community Housing Company that aims to build more socially inclusive neighbourhoods by providing appropriate, secure and affordable housing to those who are homeless or disadvantaged including those reliant on low and moderate incomes, or have a disability and struggling to find a home in Australia's challenging private rental market.

The Role

The role will undertake the following:

  • Manage sign ups for new tenancies; monitor vacant and void properties
  • Perform six monthly rent reviews, manage rental arrears and ensure remedial actions are taken to avoid losses
  • Place job orders for repairs and maintenance within set timeframes
  • Manage timely processing of invoices relating to contracts for: repairs and maintenance, fire safety, pest control and grounds maintenance
  • Conduct asset inspections on a six monthly or on a regular basis
  • Ensure that database is accurate and up to date; report potential problems and hazards following procedures.

The role will report to the State Manager (NSW/ACT). Please click here for a copy of the Position description.

To be successful in this role, you will need:

  • Understanding of and sensitivity to the needs of the community, social housing tenants and applicants
  • Current knowledge of the legal framework for social housing landlords/tenants, notably the RTA (2010) NSW and recent 2020 amendments, including tenant rights
  • Experience of housing management or service delivery within a social organisation, including support areas like mental health, domestic violence and drug and alcohol abuse
  • Strong teamwork and Communication skills to align actions within the Amelie Housing Strategic
  • Ability to work with minimal supervision and prioritising a demanding workload
  • Working in conjunction with all levels of the organisation both within the Housing team and other teams within Amelie Housing
  • Accountability for your actions within the role
  • Ability to take direction and apply best practice to service delivery in a policy and procedure driven environment
  • Adaptable to new skills and proactively contribute to your own development
  • Well-developed organisational and analytical abilities
  • Demonstrated time management and organisational skills
  • Demonstrated commitment to the values of Amelie Housing and The Society of St Vincent de Paul
  • Excellent written and verbal communication skills and highly developed interpersonal skills
  • Experience with Microsoft Office
  • A current NSW driving license
  • Passionate about assisting those in need of appropriate and secure housing
  • Qualifications and/or training in a relevant field
  • Maintain a client-centred approach, which is culturally appropriate and demonstrates a trauma informed practice

Come and join our team!

We believe our employees are key to our success and in return we offer:

  • Job satisfaction working as part of a team making a difference to people's lives in an organisation that cares about people.
  • Generous salary packaging benefits to employees where a portion of take-home pay is tax-free.
  • In addition to excellent learning and development opportunities, as a large purpose driven organisation we provide potential to grow your career across a range of teams and services.
  • Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People.

If you have questions about this role, please email Poppy Whiting (State Manager)on Poppy.Whiting@vinnies.org.au, quoting Housing Officer - NSW Amélie Housing /VIN2470 enquiry via EthicalJobs.

Please click here for Information on how to apply.

Please submit your application attaching your Resume including your responses to the role-specific criteria outlined in the attached Position description.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.

How to apply

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