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Client Support Officer - Wagga

St Vincent de Paul Society NSW
  • Act as Key Liaison Point of Contact
  • Hybrid Way of Working - Work/Life Flexibility Options
  • Not-for-Profit Salary Packaging Tax Free Benefits

The St Vincent de Paul Society is a leading provider of community support services, whose mission  it is to shape a more just and compassionate society - we truly care about what we do and the difference we make to people's lives.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our Employee Value Proposition is testament to our continued commitment to further engaging and retaining our staff who are recognised for their achievements and are offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.

Your New Role

Wonderful opportunity to join our busy Vinnies Support Centre acting as key point of contact with disadvantaged clients who require needs assessment for support.

Your responsibilities include the following but are not limited to:

  • Contribute to successful implementation of the Strategic Plan within related region.
  • Welcoming clients in a way that builds their confidence in themselves and the service whilst maintaining awareness of local issues and community needs.
  • Undertake assessments to identify the range of support needed by people we assist whilst maintaining confidentiality and privacy.
  • Co-ordinate referral to appropriate internal/external services when required and monitor/track outcomes.
  • Support members as part of the conference lead model of care with their home visits, provide assistance to clients referred by members and keep members update on outcomes.
  • Contribute to Work Health and Safety compliance issues together with implementation of effective risk management procedures to ensure compliance with legal, employment and governance requirements.

To be successful, you will need:

  • Certificate IV in social sciences, education, social work, psychology, welfare, health studies or related area.
  • Demonstrated understanding of the issues involved in working with people dealing with challenging issues.
  • Experience and effectiveness in liaising with government and non-government agencies/departments.
  • Demonstrated knowledge of WHS requirements.
  • Experience working with vulnerable populations including people from culturally and linguistically diverse (CALD) backgrounds, and those dealing with mental illness, disability, and/or alcohol or other drug issues.
  • Effective communication, interpersonal, administrative and organisational skills.

If this sounds like you, please apply now by submitting your application with a resume which addresses the key requirements of the Position Description.

Don't wait to apply, we are interviewing suitable candidates upon receipt of applications.

Information on how to apply.

The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check, Working with Children check.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.

How to apply

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