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Community Living Support Refugee Bi-Cultural Assistant Client Support Worker - Coffs Harbour

  • Casual – Position No: 1147

Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities?

Come & join us!

The Organisation

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

The Role

Casual Community Living Support (CLSR) Bi-Cultural Assistant Client Support Workers will be expected to participate in delivery of intensive psychosocial supports for mental health including: assistance with teaching daily living skills including self-care, personal hygiene, cleaning, shopping, financial management, cooking and using transport; support attending appointments with clinical services and other health or welfare services; support with engagement in recreational activities and community integration.  These psychosocial supports can be delivered in an individual or group setting. 

The successful applicant will be part of a multicultural and multi-disciplinary team.

Skills and Qualifications Required

You will have a Diploma (or certificate with significant experience) level qualification in social welfare or other relevant disciplines.  A demonstrated understanding of mental health issues affecting refugees and asylum seekers and the effects of torture.  Knowledge of cultures and health needs of their community, experience in group facilitation, fluency in a relevant community language (Arabic, Dari, Hazaragi, Rohingya, Swahili, Tamil, Kurmanji, Assyrian) as well as demonstrated experience in providing direct practical support to clients. 

You will be a highly motivated person with excellent communication and interpersonal skills and ability to communicate effectively within a multicultural team setting.


Applicants must submit the following three documents:

  1. Statement addressing all the Essential and Desirable Criteria as per the Position Description;
  2. Completed STARTTS Job Application Form and
  3. Up to date Resume/Curriculum Vitae (CV).

To view the position description (including selection criteria) and instructions on how to submit your application, please refer to the jobs section of STARTTS website by clicking apply now.

Position No: 1147

Enquiries: Ms Catherine Kelly on 02 9646 6700

Work Type: Casual (continuation subject to ongoing funding)

Location: Coffs Harbour

Salary: Health Education Officer or other relevant classification based on qualifications, experience and requirements of the role.  A generous salary packaging scheme is also offered to reduce the taxable income and increase the take home pay.

How to apply

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