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Community Engagement Facilitator

Settlement Services International
  • Casual position with varied working hours (depending on business needs)
  • Bilingual language skills required
  • Melbourne metropolitan area and some regional (if applicable) areas

About SSI

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.


The Victorian Responsible Gambling Foundation delivers a Statewide Multicultural Service which supports community-led initiatives that aims to prevent and reduce gambling harm, providing alternative recreational activities, reducing the stigma of gambling harm and encouraging people experiencing gambling harm to seek support and The Multicultural Foster Care (MFC) Program provides a range of services to assist children and young people who have been found to be in need of care and protection to meet their permanent care plan needs - safety, stability and well-being through a culturally aware and responsive lens.


The Community Engagement Facilitator will work across both functions which are the Gambling Prevention Program where you will provide CALD communities with much needed in-language information on gambling harm and interventions including therapeutic counselling and the Multicultural Foster Care Program includes facilitating training and education sessions on the child protection system & what role CALD community members can play to ensure connection to culture.

Key Responsibilities are:

  • Deliver education sessions in a group setting including virtual presentation using modules provided
  • Assist your community to access supports through dedicated helplines, to increase their help-seeking behaviours
  • Administer and translate evaluations of the sessions by the participants where necessary
  • Assist with setting up required equipment and ensure sessions are delivered as planned and on time.
  • Develop and implement community engagement strategies to promote culturally responsive foster care in targeted areas and communities.
  • Establish and maintain relationships with community leaders, groups and local service providers and other organisations with staff who may be interested in foster care.
  • Introduce initiatives that build the community's knowledge on child protection and fostering across CALD community members.
  • Establish and maintain an open dialogue between organisations, community leaders and the service sector.

About you

This is an exciting opportunity to work across two different programs and supporting the community.

To succeed in this role; ideally you will have the following skills & experience:

  • Tertiary qualifications in community engagement and or related discipline or Certificate IV in Community Development/Community Services;
  • Ability to engage and work with groups of people (small or large groups) tailoring communication and activities to suit a culturally and linguistically diverse communities;
  • Well-developed organisational skills coupled with solid communication and presentation skills;
  • Medium level skills in Microsoft Office / Power Point;
  • Knowledge of gambling issues is desirable;
  • Knowledge of out of home care/child protection;
  • Driving licence is required;
  • Bilingual language skills, with an ability to speak, read and write in English and at least one community language from India, Afghanistan, Myanmar, Sudan, Turkey, Somalia, Iraq, Syria - Assyrian, Chaldean, Sri Lanka - Tamil or Pasifika is essential.

Successful candidates will be required to travel across the Melbourne metropolitan area and some regional (if applicable) areas; and maintain flexible hours (including evenings) to be able to attend required meetings/sessions.
If this sounds like you, we'd love to hear from you!

About our Benefits

  • Access to in-house training and learning opportunities for professional development and growth;
  • Access to our in-house wellbeing programs;
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

We encourage candidates to provide a cover letter along with your resume, by submitting online. Should you be successful for the first round of shortlist, one of our Talent Acquisition Specialist will guide you through our process and next steps.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment, or want to update your preferred method of communication, please email talent@ssi.org.au, using the subject line: Community Engagement Facilitator enquiry via EthicalJobs.

Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons - viewer discretion is advised.

How to apply

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