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Settlement Services International
  • Casual position with varied working hours (depending on business needs)
  • Bilingual language skills required
  • Based in Collingwood, Victoria

About SSI

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.


The Multicultural Foster Care (MFC) Program provides a range of services to assist children and young people who have been found to be in need of care and protection to meet their permanent care plan needs - safety, stability and well-being through a culturally aware and responsive lens and The Victorian Responsible Gambling Foundation delivers a Statewide Multicultural Service which supports community-led initiatives that aims to prevent and reduce gambling harm, providing alternative recreational activities, reducing the stigma of gambling harm and encouraging people experiencing gambling harm to seek support.


The Caseworker will work across both functions which are the the Multicultural Foster Care Program where support will be provided to CALD children, young people, foster carers and families which will be consistent with SSI model and internal policies with permanency care plan goals, which include restoration, guardianship, adoption and long term care needs and the Gambling Prevention Program where you will provide CALD communities with much needed in-language information on gambling harm and interventions including therapeutic

The Caseworker will be responsible for:

  • Liaise with Community Services, in relation to referrals and reportable activity as per OOHC policies and procedures and match children and young people with foster carer as per Multicultural Model.
  • Liaise with the foster care recruitment to monitor issues raised through the carer experience.
  • Undertake case work including assessments, planning placements, monitoring and reviews.
  • To develop and review Case Plans as per policies and procedures and to ensure the views and wishes of children and young people are considered.
  • Comply with SSI and with OOHC Policies and procedures in general and with OOHC as well as with SSI Staff responsibilities.
  • Conduct Assessment, interview children and respond to allegations against carer's assessment and liaise with relevant departments in relation to child abuse in care.
  • Make referrals and engage with support services.



You are passionate Case Worker -MCFS, OOHC or child protection and experienced in providing casework support to children, young people, foster carers and their birth families within the Multicultural Child & Family Support Program; the aim is to achieve permanency care outcomes.

  • Tertiary degree or diploma (Human Services, Psychology or Social Work, Welfare;
  • Minimum of 5 years' experience working in CALD communities; experience in the field of casework, OOHC and/or child protection;
  • A Well-developed analytical and organisational skill as well as excellent written and oral communication skills is essential;
  • Computer literate with well-developed MS Office skills are essential;
  • A valid Driver's Licence;
  • Bilingual language skills, with an ability to speak, read and write in English and at least one community language from India, Afghanistan, Myanmar, Sudan, Turkey, Somalia, Iraq, Syria - Assyrian, Chaldean, Sri Lanka - Tamil or Pasifika is essential.

It would be advantageous but not mandatory if you have previously worked with Family and Community Services experienced as a foster care assessor and/or trainer.

Successful candidates will be required to travel across the Melbourne metropolitan area and some regional (if applicable) areas; and maintain flexible hours (including evenings) to be able to attend required meetings/sessions.

If this sounds like you, we'd love to hear from you!

About our Benefits

  • Access to in-house training and learning opportunities for professional development and growth;
  • Access to our inhouse wellbeing programs
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

We encourage candidates to provide a cover letter along with your resume, by submitting online. Should you be successful for the first round of shortlist, one of our Talent Acquisition Specialist will guide you through our process and next steps.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment, or want to update your preferred method of communication, please email talent@ssi.org.au, using the subject line: Caseworker enquiry via EthicalJobs.

Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons - viewer discretion is advised.

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