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Area Service Coordinator - Ashfield

Settlement Services International

ABOUT THE PROGRAM

SSI has recently been advised of our successful tender to deliver the National Disability Insurance Scheme Partners in the Community Program (PITC), in the South West Sydney and Sydney districts, for the next three years. The program provides for Local Area Coordination (LAC) services to assist Participants in developing or reviewing support plans as well as extensive work in the community to promote inclusion and opportunities for people to access mainstream service. SSI is required to commence the transition of support services from 1st July 2020 with full-service delivery from 1st October 2020.

The PITC Program in SSI will cover the fourteen local government areas in South Western Sydney and Sydney Metro Area's with a team of over 200 people including Local Area Coordinators and other management, administration and support staff located at a range of sites across each area.

SSI is pleased to internally advertise the position of Area Service Coordinator.

The Area Service Coordinator will be responsible for the effective and efficient leadership of regional LAC teams that will be made up of team leaders and their direct reports. These teams will deliver the NDIS LAC services, helping people with disability, their family and carers to understand and access the NDIS and work with participants to implement and review their plans.

The Area Service Coordinator will also work closely with the SSI LAC Access and Support team to ensure implementation of Linkages and Capacity (ILC) Plan to build inclusive communities and increase the capacity of other community and mainstream services, including promotion of participant awareness activities and planning readiness.

Duties and responsibilities:

  • Managing teams supporting Sydney Metro area.
  • Provide conceptual leadership, management support and professional development to LAC teams.
  • Lead through influence and connect team to purpose
  • Monitor the district budget, including variance reporting to the Operations Manager.
  • Provide written reports and statistics on activities as requested by the Operations Manager.
  • Ensure incidents and risks are managed and responded to in accordance with policies and procedures, including adherence to NDIS QA.
  • Conduct performance management meetings with each Team Leader in accordance with SSI policy.
  • Provide day-to-day peer support, guidance, advice and assistance with problem solving for Team Leaders.
  • Other duties as directed from time to time within your skills range and capacity and as per job description.

ABOUT YOU

Ideally you will possess at least 3 years experience in the management and coordination of services in a human service context e.g. disability, child services, allied health, social work, community development, education. Have good working knowledge of contemporary approaches to disability service provision. Be experience in leading teams and/or strong working knowledge of operational requirements of the Partners in the Community Local Area Coordination Program

WHAT WE OFFER

We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities.

We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes generous salary packaging options so you can increase your take home pay!
SSI is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.

We strongly believe in protecting the safety and wellbeing of children and vulnerable communities and take child protection very seriously. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

Selection Criteria

  • Demonstrated experience in the management and coordination of services in a human service context e.g. disability, child services, social work, community development, education.
  • Good working knowledge of contemporary approaches to disability service provision.
  • Experience in leading teams and/or strong working knowledge of operational requirements of the Partners in the Community Local Area Coordination Program.
  • Demonstrated ability to lead a team and ability to work collaboratively and contribute to consistent and innovative work practices.
  • Ability to adjust and adapt to change to deliver work in a timely manner.
  • Ability to relate positively and confidently with a wide range of people including capacity to build and maintain strong working relationships with key stakeholders, to build and participate in effective partnerships for the benefit of the community and those we assist.
  • Demonstrated high level written communication, analytical and problem-solving skills.
  • Willingness to travel and work flexible hours and in a range of locations across areas and regions as required.
  • Strong working knowledge of WHS requirements.
  • Demonstrated and proven success in writing, developing and implementing business/strategic plans within the human services sector.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require an adjustment please email [email protected] or contact the talent team on 8799 6700.

How to apply

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