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Call Centre Operator / Fundraiser - Work from home

Sporting Wheelies and Disabled Association

About us

Sporting Wheelies and Disabled Association has been helping Queenslanders with a disability lead active, healthy lives and achieve their sporting dreams since 1977. Our mission is to build inclusive communities to enhance the lives of people with a disability through rehabilitation, health and fitness, sport and active recreation.

The role is a casual position.

To be successful in this role you will call both businesses and residential households in order to raise funds for Sporting Wheelies. This is a home-based role; applicants can reside anywhere in Australia.

Responsibilities

  • Making outbound calls to individuals and business requesting donations or support of our Gold Choice Lotteries
  • Ensuring accurate data entry of customer’s details
  • Meeting all requested shift requirements, displaying punctuality and reliability
  • Working autonomously from home without direct supervision
  • Meeting daily and weekly fundraising targets or Key Performance Indicators (KPIs)
  • Participating in regular professional development training activities

Home Office Requirements

  • Headset (high-quality sound headset, specifications available on request)
  • Reliable computer
  • Stable internet connection
  • Anti-virus software installed (full version required)
  • Quiet home workspace/office area

Note* A home office with NBN or equivalent constant and stable internet connection and a laptop/desktop computer that has a i7 or above processor, Windows 10, 8Gb of System Memory and a USB headset are essential requirements of this role.

About you – selection criteria

  • Previous experience in sales or fundraising in a call centre setting (essential)
  • Confident, friendly and professional phone manner, with a demonstrated strong sales record
  • The ability to work in the afternoon and early evenings Monday to Friday
  • Self-Motivated with a great work ethic
  • Demonstrated ability to regularly meet performance targets
  • Experience in the working in the not for profit industry
  • Good computer literacy skills involving accurate database entry

Benefits of the role

  • Work from home, applicants can reside anywhere in Australia.
  • Generous hourly casual rate of $28.90
  • Recognition for hitting targets and achieving KPIs
  • Full training and ongoing support provided from an experienced and supportive team
  • Regular video conferencing team catchups

If you share our vision and would like to be part of the Sporting Wheelies team, please submit your application now.

Applications will be considered on a rolling basis so get them in as soon as possible.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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