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Migration Agent

Spectrum
  • One year contract with possibility of extension
  • Making a difference to People from a culturally and linguistically diverse (CALD) background
  • Tax Effective Salary packaging options
  • Feel at Home Organisation

About us

At Spectrum, we aspire to a profoundly inclusive Australia, a place where the extraordinary diversity of people enhances the lives of all.

We reach out to people of all refugee and migrant backgrounds; we provide access to a support network; we enable successful participation and inclusion for an enriched and diverse Australia. We celebrate refugees and migrants for who you are.

We aspire for you to realise your dreams through the collective strength and wisdom of our shared community.

About the role

Spectrum Migration Services stream delivers migration services to humanitarian entrants, family stream migrants, people seeking asylum, and people wanting to propose humanitarian entrants to Australia. This comprises both onshore protection work and offshore humanitarian work, which may include delivery across programs, such as:

Settlement Engagement and Transition Support (SETS)

Funded by the Department of Social Services to support the family reunification of humanitarian entrants or vulnerable migrants (family stream) who arrived in Australia as humanitarian entrants within five years of arrival in Australia.

Community Support Program (CSP)

Spectrum have been approved by the Department of Home Affairs to deliver this program as an Approved Proposing Organisation (APO). As an APO, Spectrum assists people with humanitarian claims and strong employment prospects to prepare and lodge their visa application and to settle into the Australian community, on a fee-for-service basis.

The Migration Agents will work across all service delivery areas to provide migration advice, application assistance and migration-related information sessions to individuals and organisations depending on eligibility of the three funded migration services. The Migration Agent works collaboratively within the multidisciplinary teams administering the SETS, HSP and CSP.

Key Accountabilities Snapshot

  • Manage an ongoing client caseload as agreed with the Team Leader – Migration Services
  • Provide ongoing migration advice and casework assistance in accordance with legal, professional, policy and organisational requirements.
  • Maintain client files for eligible clients.
  • Liaise with the Department of Home Affairs (DHA) and other Federal/State Government Authorities.
  • Ensure that all professional requirements, statutory obligations and standards of the legal profession are adhered to in the provision of services.
  • Provide advocacy and negotiate equitable outcomes for clients with Home Affairs in Australia and with relevant overseas posts.
  • Research and monitor legislative changes/proposed changes and ensure migration material and resources remain up to date

About you

Essential:

  • Must be registered as a Migration Agent with the Migration Agents Registration Authority (MARA).

Desirable

  • Relevant tertiary qualifications in Social Work/Psychology/Community Development or related disciplines and experience in the area of migrant settlement or a related human services sector.
  • Experience providing migration advice and assistance relating to humanitarian and family stream visas.
  • Experience working with people from culturally and linguistically diverse backgrounds, particularly those of refugee backgrounds.
  • Fluency in a relevant community language.

If you believe that this opportunity is a match for you, please click on the apply now button and provide a cover letter and your CV.

Spectrum actively welcome and encourage applications from all candidates. We encourage people from culturally and linguistically diverse backgrounds, those who identify as LGBTQIA+, First Nations People, and/or people living with a disability to apply.

Spectrum is an equal opportunity employer and we welcome applications from all sectors of the community. Spectrum has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.

Migration Agent Position Description

How to apply

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