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Support Services Officers


We invite you to be part of an organisation in which 72% of staff have voted a 'TRULY GREAT PLACE TO WORK' by Best Practice Australia.

Do you want to be part of an exciting opportunity and on the cutting edge of service provision?

Sonder has a 26-year history of delivering primary care services. With a presence across both country and metro SA, our aim is to improve the health and wellbeing of the community by coordinating and integrating health and community services and by working in partnership to identify local needs and create strategies in response.

  • Support Services Officer - multiple part-time to full-time roles.
  • Working Location: Position available to work within our Metro and Northern sites.

Thank you for your interest in applying for the role of Support Services Officer at Sonder.

Support Services Officers are critical to our service delivery, and this position will be responsible for providing high quality day-to-day administrative services to support the effective functioning of Sonder and headspace.

Reporting to the Support Services Team Leader, you will be responsible for providing professional and high-quality customer service and operational support, ensuring all incoming enquiries are attended to promptly, processing high demands of referrals, and providing information to young people, their families and other key community members.

To be successful in this role, you will have a proven track record in undertaking a range of operational and administrative duties within a large organisation, ideally amongst a multidisciplinary team, and within a healthcare setting. You will be courteous and professional in your approach when interacting with a wide and diverse consumer group, and possess a solid understanding of the considerations required when working within the health sector.

Applicants are to address the following in their cover letter:

  • Please outline your experience working in customer service.
  • Please outline your experience in working in a health/health-related setting. If you haven’t worked in a health setting previously, please identify which of your previous roles align with the skills and abilities required for this role.
  • Please outline your experience in working within a multidisciplinary team.
  • Please advise if you wish to be considered for our Metro or Northern centre.

Only applicants who address the above criteria will be considered.

You will find within the information package on our website:

  • An overview of Sonder
  • Position description and role requirements

How to Apply

Applicants are requested to send a covering letter, addressing the key selection criteria, and resume to Sonder via our careers portal on our website.

All enquiries to employment@sonder.net.au, using the subject line: Support Services Officer enquiry via EthicalJobs.

Full position descriptions are available at http://sonder.net.au/careers/.

How to apply

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