Sydney North Health Network (SNHN), is one of 31 Primary Health Networks (PHNs) established by the Australian Government to increase the efficiency and effectiveness of health services for the community. Our focus is on patients who are at risk of poor health outcomes and we work to improve the coordination of their care so they receive the right care, in the right place at the right time. Better health outcomes for patients is achieved by working together with a network of health professionals including general practitioners, practice nurses, allied health providers, the Northern Sydney Local Health District and other health services. This partnership approach and community focus is reflected in our vision: Achieving together – better health, better care.

The Primary Care Advancement Coordinator (PCAC) is responsible for engaging with primary care providers and other relevant stakeholders, supporting them to improve patients' outcomes and experience with the healthcare system.

You will work as part of a team of PCAC's who work with the local providers in a defined geographical region and each with a different area of expertise.

Key outcomes;

• Allocated primary healthcare practices and providers are identified and their profiles accurately managed via the client relationship management (CRM) database.
• Allocated practices are engaged with Sydney North Health Network (SNHN) and receive value from the services provided.
• Allocated practices are supported to develop their capacity and capability to deliver high quality, safe, evidenced-based care to their communities.

The ideal candidate will have the following:

Essential

• Tertiary health-related qualifications e.g. nursing, allied health, e-Health or other social service etc. or equivalent experience working in a primary care setting·
• Demonstrated success as a professional in a primary care setting (e.g. practice manager, practice nurse, aged care organisation) or liaising with practitioners i.e. acute care sector, e-Health/IT or pharmaceutical/medical/diagnostic sales.
• Strong demonstrated understanding of primary healthcare in an Australian setting
• Relationship building and management skills
• Knowledge of or experience in implementing quality improvement methodologies
• Project management skills
• Demonstrated high level of communication skills, both written and oral

Desirable

• Account management experience and/or demonstrable experience in delivery of services through establishing professional relationships.
• Knowledge of behaviour change and/or change management principles
• Experience in the aged care sector and knowledge of aged care package structures and relevant reforms
• Academic detailing and/or facilitation skills
• Knowledge and understanding of health service commissioning
• Experience working for a Not for Profit or government-funded organisation.
• Knowledge of Australian Health Care Reform.
• Specialist knowledge and experience in one or more of the Government's key program priority areas.

Remuneration

A base salary commensurate with the not-for-profit sector will be provided and as a not-for-profit, attractive salary packaging options are available.

Special conditions

Initially the role will be for the period up to June 30, 2021 due to funding arrangements. You will require some flexibility in your work schedule to meet business needs which may require out of hours work.

Successful candidates will be required to consent to a National Criminal Record, Reference and potentially Working with Children Checks if a requirement of the role.

If you would like to know more about this role, please contact, Sue Barry, Primary Care Advancement Manager email: [email protected], using the subject line: Primary Care Advancement Coordinator enquiry via EthicalJobs.

Sydney North Health Network is an equal opportunity employer.

SNHN may take the opportunity to progress applications prior to the nominated closing date where appropriate.

A position description is attached.