• Be part of an organisation that makes a difference
• National Office Sydney, NSW
• Full Time Max Term contract, immediate start

The Smith Family is a national, independent children’s charity helping disadvantaged Australians to get the most out of their education, so they can create better futures for themselves. We are now seeking a User Experience Designer to join our growing team.

Reporting to the Digital Marketing Manager and working with a dedicated and passionate team, this pivotal role will support The Smith Family’s to deliver outcomes for customers including being responsible for consumer understanding (digital) to shape solutions.

A day in the life of a User Experience Designer might look like this, but every day can be different. Primarily, you will be responsible for:

• Actively participate in scrum ceremonies including sprint planning, stand-ups, reviews and retrospectives
• Create digital prototypes that reflect user interactions and an understanding of design principles and processes (sketches of user flows, IA, site-maps, and wireframes)
• Participate in test script production and testing of new functionality
• Continue opportunities for research and other sources of customer data (analytics etc.) to inform direction
• Be involved in the evolution of persona user journeys

It takes a special kind of person to be our User Experience Designer. Our successful candidate will bring the following:

• Experience with digital design environments (for mobiles and desktop) including visualising user stories, ideation, flows, wireframes, information architecture and prototype designs
• Analytical and problem solving skills
• Technical knowledge of standard UX software e.g. Adobe Xd, Optimal Workshop, Google Analytics, Optimizely, InVision, Mouseflow
• Effective communication and ability to manage relationships across a wide range of stakeholders
• Knowledge of business value drivers such as sponsorship engagement, revenue generation, cost efficiencies and program effectiveness

Living up to our employment promise, our team members tell us that working for The Smith Family they have great job flexibility and the ability to work alongside committed, passionate and professional team members whilst engaging in challenging, fulfilling and diverse work. In turn, our team members believe that they offer commitment to our vision, mission and values and effective collaboration with fellow team members to deliver strong performance outcomes.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, we’d love to hear from you. Please contact us today by clicking apply.

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.