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Program Specialists

The Smith Family
  • Be part of an organisation that makes a difference
  • Casual position
  • Flexible location

The Smith Family is a national, independent children’s charity helping disadvantaged Australians to get the most out of their education, so they can create better futures for themselves.

This role has been created to provide specialist support and assistance with coordinating the successful delivery of two of The Smith Family’s flagship programs, iTrack and Student2student, on a needs basis.

  • iTrack is a mentoring program where secondary school students are matched with a volunteer mentor to chat through career interests and pathways.
  • student2student is a peer to peer reading program, matching secondary school buddies with primary school students who are up to two years behind in their reading

A day in the life of a Program Specialist might look like this, but every day will be different:

  • Providing clear and relevant updates, direction and support to team members across different levels and functional teams. This includes providing support to team members around the recruit of quality students for this program.
  • Training of program participants and troubleshooting volunteer engagement/satisfaction issues as needed, and look for program efficiencies in the volunteering space.
  • Appropriately managing any Child Protection concerns within The Smith Family’s framework and state policy.

It takes a special kind of person to be one of our Program specialists, our ideal candidate will have the following:

  • Demonstrated experience in program delivery
  • Exceptional ability to establish, build and maintain internal and external networks and relationships
  • Demonstrated experience in organisational administration (including computer literacy and time management)
  • Demonstrated experience in presenting and facilitating
  • Highly effective communication skills that demonstrate professional and appropriate language in written and verbal form for a variety of audiences
  • Ability to identify problems and communicate these to the relevant people along with possible solutions

Living up to our employment promise, our team members tell us that working for The Smith Family has excellent job flexibility and the ability to work alongside committed, passionate, and professional team members whilst engaging in challenging, fulfilling, and diverse work. In turn, our team members believe that they offer a commitment to our vision, mission, values, and effective collaboration with fellow team members to deliver strong performance outcomes.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position descriptions attached. For any other information, please contact Julie Ellemor, Team Leader, Program Specialists on mobile at 0419 330 828 or via email at julie.ellemor@thesmithfamily.com.au using the subject line: Program Specialists enquiry via EthicalJobs.

Applications should include a resume and letter addressing the essential criteria in the position descriptions.

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children Checks. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

How to apply

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