• Be part of an organisation that makes a difference
• Permanent Full Time position
• Flexible location

The Smith Family is a national, independent children’s charity helping disadvantaged Australians to get the most out of their education, so they can create better futures for themselves. We are currently looking for a Program Manager to lead and oversee program implementation, planning, scheduling, resourcing and support to equip community-based Operational teams to deliver one or more national programs with quality, achieving student outcomes.

A day in the life of the Program Manager might look like this, but really every day will be different:

• Lead program planning with input from key stakeholders across the organisation to develop and resource the national implementation plan
• Manage the program/s and its activities to ensure fidelity and quality to optimise student outcomes
• Provide opportunities for developing enhanced practice, responsiveness to issues, sharing practice expertise, maximising resources.
• Coordinate, support and monitor program activities across the team to ensure effective planning and troubleshooting for delivery
• Monitor national data within, and external to, the customer relationship database to track, support and report on delivery against planned targets, implementation and Program Quality Indicators
• Manage performance by having regular one on one meetings; giving and receiving feedback; acknowledging achievements and conducting formal and informal performance and development reviews and planning discussion
• Contribute to the development of tools and resources to support quality program implementation. This may include consultation and recommendations to other business areas as the subject matter expert – for example, BIS or the Student Squad

It takes a special kind of person to be our Program Manager. Successful candidates will bring the following:

• Tertiary qualified (or an equivalent) in Social Sciences, Education or related disciplines
• At least three years demonstrated experience in program or project management in a community setting
• Demonstrated experience working autonomously and achieving against deliverables
• At least two years’ experience in people management
• Excellent interpersonal skills including a genuine and approachable style, working in a collaborative approach

Living up to our employment promise, our team members tell us that working for The Smith Family they have great job flexibility and the ability to work alongside committed, passionate and professional team members whilst engaging in challenging, fulfilling and diverse work. In turn, our team members believe that they offer commitment to our vision, mission and values and effective collaboration with fellow team members to deliver strong performance outcomes.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description attached. For any other information, please contact Angela Speck, Manager, Program Implementation at [email protected] using the subject line: Program Manager - Flexible location enquiry via EthicalJobs.

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children Checks. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

A position description is attached.