Australian Communities Foundation (ACF) is an independent, public, charitable foundation whose mission is to generate & distribute philanthropic resources. ACF works with donors to address social issues and pursue positive changes that help build healthy and resilient communities. ACF was established in 1997 and currently has over 300 sub-funds and ~$150 million under management.

ACF coordinates over 900 grants to the community each year to the value of ~$12.5 million through a donor-advised grantmaking program. ACF manages a discretionary fund, the Impact Fund, which gives ACF the opportunity to focus on high impact philanthropy and further enable ACF’s leadership alongside its wider community of donors and other collaborators in the philanthropic sector.

The Grants Support Officer role reports to the Head of Philanthropic Services. The objective of the role is to manage grant-making processes in line with ACF’s current grant-making policy and procedures and support grant administration, sub fund administration and donor relations processes. The role also provides support for grantee and donor queries ensuring that a high level of customer service, responsiveness and accuracy of information is provided at all times.

The successful candidate will come with solid administration experience (grant-making experience desirable), along with well-developed customer service skills. A willingness to work collaboratively within a small team as well as across a broad range of stakeholders is also important in this role. Experience working with a CRM database will also be an advantage.

In return you will enjoy a supportive and flexible team environment along with the opportunity to be involved in important projects that make a meaningful difference in the lives of others.

We will be interviewing as soon as possible so please do not hesitate in sending your application if you are interested in this exciting role.

A position description is attached.