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Service Development Officers - Out of Home Care

South Eastern Melbourne Primary Health Network
  • Are you passionate about improving the health outcomes for children and young people in Out-of-home care?
  • Do you have experience working with government agencies in the Out-of-home care sector?
  • Enjoy a busy, varied and rewarding full time role

Support the organisation’s work in coordinating early intervention primary care capacity building in the Out-of-home care sector in the SEMPHN catchment.

Job Details

  • Full-time 12 months maximum term position available
  • Located in a modern office at Heatherton (due to COVID-19 working from home at this time)
  • Apply ASAP - Available for immediate start

About SEMPHN

As one of six Primary Health Networks (PHNs) in Victoria, we are a 'for-benefit' social enterprise working on behalf of the Federal Government to improve local health care.

We want everyone in our community to be able to access the right care, in the right place, at the right time.

We work to achieve this goal by improving access to existing services, commissioning new services to improve health outcomes and encouraging General Practitioners and other primary health care providers to innovate and further improve local health care.

There are around 1.5million residents in our catchment, which stretches from St Kilda to Sorrento, and as far east as Bunyip, including the major population hubs of Clayton, Dandenong, Moorabbin, Caulfield, Cranbourne, Frankston and Pakenham.

Our seven key priority areas are mental health, alcohol and other drugs, Aboriginal and Torres Strait Islander health, population health, health workforce, digital health and aged care.

About the role

The successful candidate will be flexible and a confident self-starter, with excellent project management skills, an ability to engage with and build strong relationships with diverse stakeholders, and with experience/education in the Out-of-home care sector.

This role will work with our stakeholders and consumers to support the linkage between general practices and residential homes to improve the health outcomes for young people and children in Out-of-home care. 

The Service Development Officer will work closely with the Department of Health and Human Services in order to maximise collective efforts and resources.

This role will also be part of the Chronic Disease team and will contribute to the broader Chronic Disease portfolio through Service Development Officer responsibilities.

The Service Development Officer works with internal and external stakeholders to:

  • support the organisation’s work in coordinating these services in the SEMPHN catchment over the coming years
  • support the implementation of all aspects of the Commissioning Framework - strategic purchasing, monitoring and evaluation of health and related services.
  • collaboratively support the commissioning of health care programs through project planning with internal stakeholder;
  • identify gaps in health services; and
  • develop new models of care.

Qualifications, Skills and experience

To be successful in this fantastic opportunity you must have the following qualifications, skills and experience:

  • Relevant tertiary qualifications; and/or equivalent relevant experience in the Mental Health sector (preferably OoHC sector).
  • Established contract management and stakeholder relationship skills.
  • Demonstrated experience in health and community service programs. 
  • Experience working with a range of health care providers including General Practices, nurses, Child Protection Workers and Allied Health Providers including consumers and their natural supports.
  • Demonstrated experience working with project management frameworks. 
  • Proven ability to identify innovative solutions and influence outcomes.
  • Strong analytical problem-solving skills with the ability to analyse issues and provide advice upon which decisions can be based.
  • Demonstrated experience in influencing, negotiating and engaging positively with a diverse range of stakeholders to achieve improved outcomes and effective systems change. 
  • Strong Microsoft Office skills.

Benefits of working with SEMPHN

  • Generous leave and salary packaging entitlements
  • Comprehensive Wellness Program including Employee Assistance Program
  • Ample car parking is available

Further information

To view the position description please see attachment below or visit http://www.semphn.org.au/careers.

For further information please contact [email protected], using the subject line: Service Development Officer enquiry via EthicalJobs.

Click Apply Now to apply ASAP – available for an immediate start.

We thank you for your interest in the role and our organisation, however only those applicants shortlisted will be contacted.

SEMPHN promotes a workplace that values fairness, respect and social and cultural diversity. Aboriginal and Torres Strait Islander peoples and people from different cultural backgrounds are encouraged to apply.

How to apply

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