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Service Development Officer - Chronic Disease

South Eastern Melbourne Primary Health Network
  • Do you have a drive to codesign and manage innovative person-centred models of care for people with multiple chronic conditions?
  • Do you want to assist the health care system in providing improved health outcomes?
  • Work in a supportive team environment with rich and diverse work and life experiences

Partner with primary health and community health providers to address both the physical and social determinants of health for at-risk members of the community.

Job Details

  • Full-time 24-month maximum term position available
  • Located in a modern office at Heatherton
  • Apply ASAP


We are leaders, facilitators and influencers towards the shared goal of better primary health care.

Reporting to an independent Board, SEMPHN is funded by the Australian Government to help people in south east Melbourne get the health care they need, when and where they need it.

We do this by:

  • commissioning out-of-hospital services, locally.
  • partnering to make quality care more accessible and integrated, and easier to navigate – especially for people who need it most.
  • helping primary health care professionals to deliver the best care possible – now, and into the future.
  • influencing Government policy on primary health care reform.

Evidence-based practice is the foundation of our work. We are constantly asking, ‘together, how can we do this even better?’ This could mean challenging the status quo and designing things differently. Ultimately, it’s about measurably improving health for people in south east Melbourne. So, are you with us?

About the role

The successful candidate will be flexible and a confident self-starter, with excellent project management skills, an ability to engage with and build strong relationships with diverse stakeholders, and with relevant experience in the Chronic Disease sector.

You will join a cohesive, supportive Service Development Chronic Disease team. This role will effectively manage provider contracts, as well as working collaboratively with our stakeholders and consumers to support the commissioning of solutions in chronic disease through phased strategic project planning, identification of gaps in health services, the co-design of new models of care as well as ensuring relevant outcome frameworks are determined that will measure performance.

The Service Development Officer works with internal and external stakeholders to:

  • support the implementation of all aspects of the Commissioning Framework - strategic purchasing, monitoring and evaluation of health and related services.
  • collaboratively support the commissioning of health care services through phases of strategic and project planning;
  • identify gaps in health services; and
  • develop new models of care.

Qualifications, Skills and experience

To be successful in this fantastic opportunity you must have the following qualifications, skills and experience:

  • Relevant tertiary qualifications or equivalent relevant experience in the health and or community sector (preferably Chronic Disease or Public Health sector).
  • Established contract, project management and stakeholder relationship skills.
  • Demonstrated experience in health and community service programs.
  • Experience in working with a range of health care providers including General Practices, nurses, and Allied Health Providers and consumers.
  • Demonstrated experience working with project management frameworks.
  • Proven ability to identify innovative solutions and influence outcomes.
  • Strong analytical problem-solving skills with the ability to analyse issues and provide advice upon which decisions can be based.
  • Stakeholder relationship management skills to support effective systems change with improved health outcomes.
  • Strong Microsoft Office skills.

Benefits of working with SEMPHN

  • Generous leave and salary packaging entitlements.
  • Comprehensive Wellness Program including Employee Assistance Program.
  • Ample car parking is available.

How to Apply

To view the position description please download the attachment below or visit our website http://www.semphn.org.au/careers

For further information please contact recruitment@semphn.org.au using the subject line: Service Development Officer - Chronic Disease enquiry via EthicalJobs.

Please apply through EthicalJobs.

Apply ASAP – available for an immediate start.

We thank you for your interest in the role and our organisation, however only those applicants shortlisted will be contacted.

SEMPHN promotes a workplace that values fairness, respect and social and cultural diversity. Aboriginal and Torres Strait Islander peoples and people from different cultural backgrounds are encouraged to apply.

How to apply

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