• Work for a leading national non-profit organisation
• Belong to a team working to break down barriers for those with a disability
• Full-time or Part-time (37.5– 30 hrs p/w)
• Based in North Wollongong NSW

Spinal Cord Injuries Australia (SCIA) is a member-based national for purpose organisation promoting independence for people with a spinal cord injury and other physical disabilities. We provide NDIS and other services to support and assist them to get 'back on track' and achieve their goals. Working together with our customers, our aim is to eliminate the barriers that restrict social inclusion for people with a spinal cord injury and other physical disability, developing a society which is accessible in every way.

We are looking for a passionate individual to join our team in the Illawarra as a Community Services Coordinator. The Community Services Coordinator will positively engage with our customers and assist them to actively identify, plan and access various supports and services available to them. Based at our Wollongong office, the region covers the Illawarra, South Coast and Southern Highlands. Communication with clients is mostly via the telephone, travelling to client sites on occasion when essential.

You will:

• Provide case management to identified customers
• Provide direct support coordination and plan management/financial intermediary services for our NDIS customers
• Attend NDIS planning meetings and liaise with NDIS planners as required
• Create and complete goal setting and outcome based plans for customers
• Collaborate with customers, families, providers, medical practitioners and other stakeholders

You are an advocate for people living with disability with the following experience and capabilities:

• Highly conversant with the application of the NDIS scheme and NDIS participant plans
• Strong analytical, problem solving and conceptual skills
• Good financial acumen including the ability to review and explain financial statements
• Proven ability to work positively with people to reach their individual goals
• Excellent documentation skills in particular case records and incident planning and reporting
• Have a person centred and outcome focused approach
• Be a good self-manager
• The ability to meet KPI's in relation to billable hours
• Industry relevant formal qualifications or training
• Case management / case worker experience
• Unrestricted NSW driver's licence

SCIA offers a flexible, supportive and friendly work environment and an attractive remuneration package including PBI salary packaging options

The position may be worked either full-time (37.5 hrs p/w) or part-time role (30 hrs per week) may be considered.

This role can be worked remotely from the office during the COVID-19 period in respect of social distancing requirements and will be reviewed at an appropriate time.