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Community Services Coordinator - Wollongong

Spinal Cord Injuries Australia
  • Illawarra / Shoalhaven / Southern Highlands
  • Can be worked Full Time (37.5 hrs) or Part Time (30 hrs) per week
  • Work for a leading national for-purpose organisation
  • Join an amazing team working to break down barriers for those with a disability
  • Based in Wollongong and blend working from home

Spinal Cord Injuries Australia (SCIA) is a member-based national for purpose organisation promoting independence for people with a spinal cord injury and other physical disabilities.  We provide NDIS and other services to support and assist our clients to get 'back on track' and achieve their goals. Working together with our customers, our aim is to eliminate the barriers that restrict social inclusion for people with a spinal cord injury and other physical disability, developing a society which is accessible in every way.

We are looking for a passionate individual to join our team in the Illawarra as a Community Services Coordinator. The Community Services Coordinator will positively engage with our customers and assist them to actively identify, plan and access various supports and services available to them. Based from our Wollongong office the region covers the Illawarra, South Coast and Southern Highlands.  Communication with clients is mostly via the telephone, travelling to client sites on occasion when essential. You may choose to blend your work locations between home and the office.

You will:

  • Provide case management to identified customers
  • Provide direct support coordination and plan management/financial intermediary services for our NDIS customers
  • Attend NDIS planning meetings and liaise with NDIS planners as required
  • Create and complete goal setting and outcome based plans for customers
  • Collaborate with customers, families, providers, medical practitioners and other stakeholders.

You are an advocate for people living with disability with the following experience and capabilities:

  • Understanding of the NDIS and NDIS participant plans
  • Strong analytical, problem solving and conceptual skills
  • Good financial acumen including the ability to review and explain financial statements
  • Proven ability to work positively with people to reach their individual goals
  • Excellent documentation skills in particular case records and incident planning and reporting
  • Have a person-centred and outcome-focused approach
  • Be a good self-manager
  • The ability to meet KPI's in relation to billable hours
  • Industry relevant formal qualifications or training
  • Case management / caseworker experience
  • Unrestricted NSW driver's licence.

SCIA offers a flexible, supportive and friendly work environment and an attractive remuneration package including PBI salary packaging options and a Health and Well Being program.

The position can be worked full-time (37.5 hrs p/w) or Part-Time (30 hrs p/w).

You may contact Judith on 1800 819 775 for more information.

Successful candidates are required to complete pre-employment screening including an NDIS Worker Screening Check.

We encourage people with a disability to apply for roles and talk to us about opportunities with SCIA.  

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