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Youth Housing Practitioner

South East Community Links

About us

South East Community Links operates in one of Melbourne’s highest multicultural areas. A core aim of our organisation is to promote cultural diversity and inclusion. This includes working to reduce narrow stereotypes and discrimination as well as working to promote and advocate for equality and opportunities for all.

SECL delivers a wide range of services to meet the needs of people in our community including emergency relief, case work, housing support, youth and family services, financial counselling and resettlement services for refugees and asylum seekers. 

About the role

The Youth Housing Practitioner will be responsible for providing high quality responses to people experiencing a range of complex issues resulting in increased vulnerabilities to becoming homeless.

Core requirements for this role are highly developed skills in participant assessment, engagement, and case management. SECL places a high value on integrated service delivery, where collaboration with other staff and programs ensures best outcomes for our individual participants and communities. A demonstrated ability, and willingness, to work closely with other staff for the benefit of participants will be a critical skill.

This role requires IT skills to ensure service and participant data/information is recorded accurately and, in a time, efficient manner. An ability to identify service trends, and emerging needs, through front line service delivery is also a requirement. This role focusses on the achievement of outcomes for participants and communities rather than activities.

This role also consists of contributing to the development and integration of the Bridge framework across SECL. The Bridge is an internationally recognised framework for empowering participants to social and economic mobility through integrated service delivery and coaching techniques. The role will also be involved in closely documenting and evaluating the Bridge through an Outcomes measurement framework. 

Time management, flexibility and a strong ability to prioritize in a fast paced environment are critical skills in this role. SECL operates in a changing environment that will require timely responses to emerging social and economic trends impacting on our participant community, and the Bridge will require ongoing improvements as the Bridge model is integrated across SECL. An ability to manage oneself in times of change and uncertainty is essential.

Selection Criteria

Essential

  • Three years professional experience in a similar role
  • Exceptional interpersonal skills with demonstrated experience, skills and knowledge to establish and maintain effective working relationships with a diverse range of people and communities
  • Advanced skills in stakeholder engagement and management
  • Experience working in consortia and partnership models of service delivery and multi-disciplinary teams
  • Experience working systemically with individual participants, families and communities to achieve social and economic mobility, including deep knowledge of primary intervention and prevention strategies and frameworks
  • Commitment to supporting students and volunteers in their front-line service delivery work and developing their skills

Desirable

  • Experience in and contemporary knowledge of government policy in respect to support services for individuals and families related to housing

Safety Screening checks required prior to commencement of employment include:

  • At least two professional references
  • Proof of your right to work in Australia
  • A satisfactory national police record check
  • A satisfactory international police record check
  • A valid, employment Working With Children Check for positions engaged to perform child related work

A position description is attached.

How to apply

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