Save the Children Australia will be working collaboratively with DV Connect, Telstra Health and Marninwarntikura Women's Resource Centre to deliver the federally-funded 1800RESPECT program in Victoria, South Australia and the NT as of July 2022. We're looking for passionate, dedicated telephone counsellors who will share our values of trauma-informed, child-centred domestic and family violence practice.

Save the Children is no ordinary not-for-profit.

We're ambitious, creative and outspoken. We stand up for women's and children's rights. We want all children to be educated, healthy and live a life free from violence. We run programs in Australia and overseas and, if there's a disaster - like an earthquake, drought or conflict - we are there on the ground.

Where you come in:

In these maximum term positions (through to June 2024) based in our head office in Carlton, you'll work as part of the 24/7 national 1800RESPECT telephone counselling service, providing highly specialised trauma counselling services to those whose lives have been impacted by domestic and family, sexual assault, and/or workplace sexual harassment. With the flexibility to work from home for most of the week if preferred, you'll report to a Team Leader.

Hours for these roles are flexible - we are open to both full time and part time (0.5FTE minimum). Hours are negotiated across a 24/7 roster, based on the rostering requirements of staff, your preferences, and the preferences of other Counsellors. We're currently in most need of Counsellors who are available on Fridays and Saturdays as part of their fortnightly roster.

You will make an impact by:

• Providing single session specialist therapeutic counselling support, psycho education, referrals, and support for callers with complex needs
• Establishing caller safety, building rapport and identifying best pathways for support
• Working within a new national framework based on knowledge of best practice principles
• At times, supporting the First Responder teams by answering calls and chats as required and providing information, referral and other support

Position Description - Specialist Counsellor 1800RESPECT

Does this sound like you?

You're a passionate, qualified counsellor with high levels of resilience and excellent self-care practices in place. You have sound knowledge of best practices in domestic, family and sexual violence, and you thrive in a fast-paced, complex and often high pressure environment. Your strong interpersonal and communication skills help you develop and maintain effective working relationships at all levels, and you're committed to socially and culturally inclusive practices.

This role requires:

• A tertiary qualification (of minimum 3 years duration) in Social Work, Psychology, Counselling, or relevant field
• Minimum 3 years specialist counselling experience including support for people impacted by DFV and SA (telephone counselling advantageous)
• Eligible for professional membership of ACA, PACFA, AASW or AHPRA
• Understanding of federal and state-based legislation including child protection legislation relevant to service delivery
• Solid IT skills to work across phone and online chat platforms
• Willingness to work shift-work on a 24/7 roster, including overnight and on weekends

Working at Save the Children is more than just a job.

It's the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same. In addition to a connection to social causes, you will have access to:

• Award rate salary (SCHADS Level 5) plus full salary packaging benefits
• Festive leave in addition to regular leave benefits
• Individual learning plans to assist in your career development
• EAP support and professional supervision
• Friendly and flexible work environment, including working from home (WFH)

For more information regarding our employee benefits, please follow this link.

Sound interesting?

We'd love to hear from you. Submit your cover letter and resume by clicking on the 'Apply Now' button.

Your cover letter should include answers to the following screening questions:

1. Do you hold, or are you eligible to hold, professional membership with any of the following governing bodies? ACA, PACFA, AASW or AHPRA
2. Do you have a current positive Working with Children's Check?
3. How many hours per fortnight are you seeking?
4. Can you please describe your availability across a 24/7 roster?
5. Do you live in an area with a 4G network?

Please note this is an ongoing rolling recruitment process with applications being reviewed as they come in, so don't delay in applying!
Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation. Successful applicants are required to provide evidence of vaccination against COVID-19, or proof of medical exemption.

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know! We're dedicated to ensuring Save the Children Australia is a workplace suitable for all people and can modify our processes to suit you - no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.