Save the Children Australia is the lead NGO partner in the Family Integrated Case Management (ICM) Group in Mount Isa, which focuses on decreasing serious threats to the life, health or safety of children through a coordinated multidisciplinary approach. We're looking for an experienced practitioner in family support with exceptional engagement and case management skills to help families that are struggling with a range of concerns.

Save the Children is no ordinary not-for-profit.

We're ambitious, creative and outspoken. We stand up for children's rights. We want all children to be educated, healthy and live a life free from violence. We've been working with families and communities in Queensland as a trusted support for children for nearly 70 years. More information on our work in Queensland is available here.

Where you come in:

In this full-time permanent position, you'll drive the Family ICM Group, ensuring a coordinated and collaborative approach to supporting vulnerable families where children's safety and wellbeing are at risk. As part of the Service System Integration team, you'll report to the Regional Manager, Service System Integration.

You will make an impact by:

• Assess and triage referrals that are sent to the ICM Group
• Build and maintain strong networks and referral pathways, promoting the ICM across the region
• Facilitate case consultation processes with relevant agency partners (internal and external) to identify and source supports
• Chair monthly Family ICM Case Meetings, and coordinate quarterly business improvement meetings
• Manage and document all information within the agreed business arrangements

Does this sound like you?

… You have exceptional skills in coordinating group processes and can find the common ground amid diverse perspectives. Your excellent communication skills will enable you to break down siloes and work effectively with our ICM partners and other service providers to ensure that the safety of children and their family is prioritised at all times. Your application of child centred family focused approaches is well developed and your commitment to enhancing the safety and wellbeing of families is unwavering.

This role requires:

• Demonstrated case management and outreach experience
• Experience in conducting family support and intervention services
• Demonstrated understanding of child protection and the child protection system in Queensland
• Experience working within Aboriginal communities with high-risk families and complex scenarios
• Current valid driver's licence
• Diploma in Community Services or similar is desirable

Working at Save the Children is more than just a job.

It's the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same.

What we offer you:

• Award rate salary plus full salary packaging benefits
• Additional annual leave options
• Professional supervision training and monthly supervision sessions
• Friendly and flexible work environment
• Learning and development opportunities

At Save the Children, we seek a workforce that is as diverse as our society - in race, ethnicity, gender, age, sexuality, cultures and beliefs - and reflects the communities we work in. We believe diversity and inclusion are fundamental to our culture and core values and we demonstrate this commitment through all our employment practices.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct.

Save the Children Australia supports the Inter-Agency Misconduct Disclosure Scheme and will request consent to access HR held information pertaining to your last 5 years of employment.

Position Description - Intensive Case Manager - Family Support.