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Crisis Accommodation Support Worker - Brisbane

Save The Children

At Save the Children, we're passionate about supporting those affected by domestic and family violence (DFV) to rebuild their lives. At our Bridges crisis accommodation service in Brisbane, we provide women and children escaping DFV with urgent safe accommodation when they have nowhere else to go. Save the Children is one of the largest providers of DFV refuge services in Queensland - be part of this dynamic network of teams working together to deliver high quality support to women and children escaping violence.

Save the Children is no ordinary not-for-profit.

We're ambitious, creative and outspoken. We stand up for children's rights. We want all children to be educated, healthy and live a life free from violence. We've been working with families and communities in Queensland as a trusted support for children for nearly 70 years. More information on our work in Queensland is available here.

Where you come in:

In this part-time fixed-term role (3 days per week, until June 2023), you'll be part of a multidisciplinary team providing case management support to women and children escaping domestic violence, within our crisis accommodation program. Based in Brisbane, you'll be part of our Queensland Programs team and report to a Team Leader, working shifts between 7am and 10pm, Monday to Sunday on a rotational basis with additional on call responsibilities.

You will make an impact by:

  • Facilitating the provision of safe accommodation to women and children escaping domestic and family violence
  • Responding to and providing support to women with mental health presentations
  • Providing emotional and practical support to women and children
  • Working with families to source appropriate, safe and sustainable accommodation free from violence and/or connecting families with services to meet their needs
  • Conducting intakes with new clients, and completing risk / needs assessments within a trauma informed case management framework

Does this sound like you?

You're an experienced domestic and family violence practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You have experience working in the mental health sector, and you're able to confidently make assessments and safety plans according to individual need, remaining calm and effective in crisis and complex situations. You have a thorough understanding of the impact of domestic violence on women and children and are able to apply that within a trauma informed practice framework.

This role requires:

  • A Bachelor of Social Work, Psychology or relevant Human Service Qualification and/or significant experience in a similar service
  • Experience providing support and care planning to people with complex mental health presentations
  • Knowledge and understanding of domestic and family violence including impacts on children
  • Experience working with families from diverse cultural backgrounds
  • Strong teamwork and communication skills
  • Current driver's licence

Working at Save the Children is more than just a job.

It's the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same. In addition to a connection to social causes, you will have access to:

  • Award rate salary, with higher hourly rates for evenings and weekends
  • Full salary packaging benefits
  • Festive leave, in addition to regular annual leave benefits
  • Individual learning plans to assist in your career development
  • Internal employment and development opportunities
  • Friendly and flexible work environment
  • Professional supervision training and monthly supervision sessions

Sound interesting?

We'd love to hear from you. Submit your cover letter and resume by clicking on one of the buttons in the 'Apply' section. In your cover letter, please specify whether you are interested in the 3 day or 4 day role (or both, if applicable).

Position Description - Crisis Accommodation Support Worker, Bridges

At Save the Children, we seek a workforce that is as diverse as our society - in race, ethnicity, gender, age, sexuality, cultures and beliefs - and reflects the communities we work in.  We believe diversity and inclusion are fundamental to our culture and core values and we demonstrate this commitment through all our employment practices. Our inclusive workplace culture contributes to making Save the Children a great place to work. We strongly encourage Aboriginal and Torres Strait Islander applicants to apply.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct.

Save the Children Australia supports the Inter-Agency Misconduct Disclosure Scheme. If you are successful in your application, we will request consent to access HR held information pertaining to your last 5 years of employment. You can read about the Scheme and our commitment to Safeguarding here.

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