About SANE

SANE Australia is the leading organisation making a real difference for the five million people affected by complex mental health issues nationally.

Australians affected by complex mental health issues – such as schizophrenia, bipolar disorder, complex trauma, and severe depression and anxiety – experience major barriers in accessing quality, affordable support, and face high levels of stigma and discrimination.

SANE is committed to changing this reality through its digital and phone counselling, peer support services, arts programming and services, and advocacy and research programs.

This is an exciting time to join SANE, as it embarks on its biggest growth and transformation in 35 years under a new CEO and leadership team.

Staff at SANE Australia benefit from generous not-for-profit salary packaging options, flexible work arrangement and an additional paid Reflection Leave per year after completing 12 months of service.

Key Functions

• Support the implementation of a Partnerships Strategy including ensuring all strategic partnerships activities are undertaken using appropriate formats, monitoring and processes
• Maintain an up-to-date stakeholder/partner database and set up and run reports as requested
• Coordinate documentation related to partnership targets, goals and KPIs and keep up-to-date records and data
• Support the roll out of the stakeholder initiation plan
• Coordinate reviews of resources and collateral and ensure the team has adequate stock and relevant materials
• Support the roll out of planned activity related to Forum's partnerships including management of the Partnerships inbox, EDMs etc.
• Maintain a contract register for MOUs/Service Agreements and help facilitate renewal
• Support the dissemination of referral tools and processes to partners
• Support the administration of small collaboration grants to local NGO partners for service promotion
• Manage partners’ ad hoc requests on an ongoing basis
• Support the SANE Forums team’s partner training and development initiatives, by assisting in creating presentations, and other resources
• Liaise with the Forums team to ensure smooth running of partner involvement in Forum activity
• Maintain documentation related to local referral opportunities and champions in PHN regions

Key Selection Criteria:

Essential Requirements:

• Proven administration and/or customer service experience
• Experience using CRM database (Salesforce desirable) and email tools (Campaign Monitor desirable)
• Demonstrated experience working with a diverse range of internal and external stakeholders
• Excellent written and oral communication skills and interpersonal skills
• Desirable – experience working in the mental health sector, specifically with people affected by complex mental health issues to improve service delivery
• Demonstrated ability to manage multiple priorities with shifting and short deadlines
• Microsoft Office skills (Word, Excel, PowerPoint)
• Brings a can do attitude, demonstrating initiative, in a dynamic and fast paced environment

Qualification and Experience:

• Certificate in Administration or similar
• Over three years’ experience working in a program delivery team (ideally in standing up a new program)

For a full position description, please visit https://www.sane.org/careers-at-sane.

For more information about the role, please email us on [email protected] using the subject line: Partnerships Coordinator enquiry via EthicalJobs.

We are reviewing applications as received, so the close date is subject to change.

SANE Australia welcomes applications from all suitably qualified candidates. We are committed to developing and supporting a workforce that is well-equipped and motivated to make a real difference in the lives of people affected by complex mental health issues.

We strive to have a rich, diverse workforce. We encourage applications from people with lived experience of mental health issues, Aboriginal and Torres Strait Islander people, people with disabilities, people from CALD and LGBTQIA+ communities, and people of all ages.

We believe in building an inclusive workforce that sees human difference as a strength and supports our vision for all Australians affected by mental health issues to lead long and fulfilling lives, free from stigma and discrimination.