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Planned Support Worker - Case Management

Survivors & Mates Support Network

About the Organisation:

Survivors & Mates Support Network (SAMSN) is a not-for-profit organisation co-founded and led by male survivors of child sexual abuse. At SAMSN, we believe male survivors can recover from child sexual abuse, support others to thrive and be leaders for change. Our work is grounded in principles of trauma-informed care and the following values:

Hope: The courage to believe in what’s possible

Dignity: We honour each other’s inherent worth

Connection: Together we achieve

Community: Engaging the power of networks for growth

SAMSN offers a range of FREE professional & peer support services available to male survivors and their families regardless of ethnicity, sexual orientation or religious beliefs. SAMSN aims to build a support network that gives voice and agency to male survivors. These services include individual planned support, professionally facilitated eight-week support groups and monthly meetings, as well as supporters and service provider's workshops. SAMSN is a Redress Support Service and provides support to eligible male survivors to access the National Redress Scheme.

The Role:

We are looking for a passionate and dynamic individual with the right mix of qualifications, skills and experience to join the SAMSN team as a Planned Support Worker.

The Planned Support Worker will work closely with the Planned Support Team Leader and the broader SAMSN team to provide individual tailored support to adult male survivors and their supporters. The aim is to provide ‘wrap around’ support in keeping with the recommendations of the Royal Commission into Institutional Responses into Child Sexual Abuse. Starting where the client is at.

You will make a real difference in the lives of men and their families, supporting them in addressing their ongoing needs. This will include responding to new referrals from survivors, family members/friends or service providers, conducting assessments of client needs in collaboration with the client and make referrals, including warm referrals, to other services. As part of a Redress Support Service, the role will provide information, support, and guidance to male survivors in order to assist them to access the National Redress Scheme.

Whilst the role includes ongoing individual co-advocacy and support to male survivors and their families, SAMSN values the voice of the survivor and aims to encourage and promote self-advocacy and independence in those we support.

Individual supervision, training and professional development will be provided as part of the role.

Selection Criteria

SAMSN is an equal opportunity employer and is committed to ensuring a safe environment for children and young people. We strongly encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.


  • Tertiary qualification (Bachelor’s degree) in social work, social welfare, psychology or related discipline;
  • Knowledge and understanding of the dynamics and impacts of child sexual abuse across the lifespan, including mental health issues, drug and alcohol issues, and relational difficulties;
  • Demonstrated experience of working with trauma informed principles;
  • Experience in providing case management and/or counselling to survivors of childhood trauma;
  • Experience with responding to people in distress/crisis;
  • Knowledge of and experience of dealing with organisations and systems that provide key services and referrals such as Centrelink, housing, health services and victim services;
  • Good verbal, written and cross-cultural communication skills;
  • Excellent organisational skills and ability to manage your own caseload including prioritising competing demands;


  • NSW Driver's Licence;
  • Experience and knowledge of supporting survivors access the National Redress Scheme and relevant support services/organisations;
  • Experience working with male survivors and understanding of the specific impacts of CSA for men;
  • Understanding of the NGO sector;

Classification and remuneration:

  • SCHADS Award, Level 4
  • Remuneration may be negotiated and commensurate with qualifications and experience
  • This position is eligible for generous salary packaging benefits

Successful applicants will be required to have a current National Police Check and a Working with Children Check.

Please note: To apply for this position you must be an Australian Citizen or Permanent Resident of Australia.

What we offer:

We offer a small, diverse, inclusive and flexible work environment, and a team of hardworking and committed service providers. As the successful applicant you'll be joining an organisation where you will be supported to grow, learn and develop your skills.

Appropriate supported supervision and professional development will be provided as part of the role.

If you have any queries about this role please contact Elvis Caus, either by email elvis@samsn.org.au, using the subject line: Planned Support Worker - Case Management enquiry via EthicalJobs, or telephone 02 8355 3711.

A position description is attached.

How to apply

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