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Youth Workers / Case Managers - Toowoomba

Safe Places for Children
  • Join our team to access bonus payments of up to $10,000 related to COVID-19
  • Great salary-packaging to increase your take-home pay
  • Strong, supportive and committed team

Bonus payments of up to $10,000 for extended shifts of up to 14 days, on top of your standard weekly salary. Where 14 days is not possible, appropriate bonuses for shifts of 1-3 days duration, on top of the standard payment for that shift. Conditions apply. Visit safeplaces.com.au for more information.

Kickstart your career in youth work or take the next step in your community services career. Safe Places has vacancies for experienced Residential Youth Workers or Case Managers in Toowoomba.

Even if you are not available to commence immediately, please apply. You can still be part of our Talent Pool and, if successful, take up employment with us at a later date.

About Safe Places for Children

Safe Places for Children provides young people at risk with intensive therapeutic support and supervision in a homely and welcoming residential care setting. Since opening our doors in 2006, we have made a difference in the lives of more than 1800 young people ranging in age from young children to 18 years, who exhibit complex emotional and behavioural problems. Our approach is based on small, stable and consistent teams that build trust with the young person, stabilise their behaviours and give them a sense of hope and direction. We are well-known for our excellent training programs and supportive team environment.

Working at Safe Places means great benefits

  • Above-award wages with a full-time base annual salary range of AU $60,939 - $83,023 (Youth Worker) and $83,267 - $96,797 (Case Manager)
  • Great salary packaging to increase your take-home pay
  • Annual bonus of $1000 after 12 months’ continuous service, rising by $1000 each subsequent year, capped at $5000 for five or more years or service
  • Six (6) weeks annual leave
  • Flexible rosters with great lifestyle balance
  • Comprehensive in-house accredited training and support to gain mandatory formal qualifications so you can learn on the job. We will even pay for you to complete your Certificate IV in Child, Youth and Family Intervention for free!
  • You’ll be part of a friendly and supportive workplace, with access to 24-hour on-call support and guidance from senior staff during your shifts
  • External confidential and professional counselling when you need to talk things over

About the role

Both youth workers and case managers at Safe Places undertake frontline shifts caring for young people and deliver all the duties below.

  • Working one-on-one with young people, you will be responsible for their day-to-day care, providing practical and emotional support in accordance with our therapeutic programs and individually tailored care maps
  • As part of a tight-knit and supportive team, you will work together to help the young person develop social and life skills, building their confidence, self-respect and independence
  • When on shift, you will be responsible for maintaining a comfortable and safe home environment, with a high standard of care and cleanliness
  • You will face challenging, pain-based behaviours such as verbal and physical aggression, due to the trauma, abuse or neglect the young person has experienced and guide the young person to more positive coping strategies
  • Where required, you will help to re-engage the young person with appropriate educational providers, liaise with health services and transition the young person into socially inclusive activities
  • To guide you in your role, you will have access to therapeutic practice professionals, case clinics, regular formal supervisions with your supervisor, 24-hour on-call advice and a free external counselling service

Essential skills, knowledge and attributes

  • Experience working with challenging behaviours such as verbal and physical aggression
  • Understanding of case management model
  • Computer-literate and the ability to complete all reports via Safe Places web-based systems
  • Ability to do shift work set at five (5) shifts a fortnight for full-time staff, including sleepovers
  • Resilience, patience and confidence, together with a mature outlook
  • Strong problem-solving, crisis management and interpersonal communication skills
  • Full Australian driver’s licence

No card, no start from 31 August 2020

From 31 August 2020, you must hold a valid Blue Card to apply for any Queensland-based role with us. After 31 August 2020, it is not sufficient to have a pending Blue Card application. If you have never held a valid Blue Card or your Blue Card has expired, your application will not be considered. However, if you have a paid application submitted before 31 August 2020, you may continue to apply.

Desirable skills, knowledge and attributes

  • Knowledge of the child protection sector and issues facing children in out-of-home care
  • Qualifications in youth work, community services, disability or a related field
  • Experience working with Indigenous young people, CALD backgrounds, disabilities and in the health sector or in mental health-related roles is highly desirable

If you are successful in your application, you must:

  • Be eligible to live and work in Australia and hold the relevant legal documentation (visa, passport)
  • Be willing to undergo and pass all government-required checks including a full criminal history check
  • Be willing to apply for and cover the cost of the relevant state Working with Children Check

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

For more information:

Contact us at mycareer@safeplaces.com.au, using the subject line: Youth Workers / Case Managers - Toowoomba enquiry via EthicalJobs.

How to apply

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