Quality Management in Disability Services

• Social Justice Orientation
  
• Dandenong Location with Travel Required
  
• Executive Remuneration Package + Salary Packaging Entitlements

Melba Support Services is a highly ethical and committed NFP which supports people with disability to live the life of their choice. Melba is a NDIS service provider offering a wide range of services across much of Victoria, including individualised support, day services, community living and group homes (SIL), recreation and respite, and support coordination. Melba is a highly inclusive and extremely principled service provider with an absolute commitment to zero tolerance of abuse and neglect. With revenue in excess of $100M per annum and over 1300 employees, Melba supports over 1200 people with disability to lead fantastic lives of their choosing.

In this newly created role, you will head up the Quality Division and report to the General Manager Practice, Quality and Safeguards. You will ensure that best practice quality management is embedded across the organisation and that accreditation is maintained. You will take charge of and enhance all relevant reporting and audit requirements so that Melba is well equipped and informed to provide the highest possible standard of support to the people who purchase its services. You will also have an involvement in measurement and reporting of risk. You will foster relationships with a wide range of internal and external stakeholders and will guide and mentor your team and colleagues with a strong focus on continuous improvement.

You are an empowering leader highly skilled in quality compliance and have a demonstrated track record of achieving accreditation in the past. You have a grasp of risk and are innovative in your approach. You are an exceptional communicator able to engage with a wide audience. You may have gained your experience in a range of different industries, but a grasp of disability or other health related areas would be beneficial. You share Melba’s social justice orientation and are committed to supporting people living with disability to live the lives of their choosing and achieve their goals.