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Store Coordinator - Op Shop

Sacred Heart Mission

Your future workplace

Every day of the year, Sacred Heart Mission assist hundreds of people who are experiencing homelessness or living in poverty to find shelter, food, care and support. We are in this for the long haul - we are committed to making a sustainable difference in people’s lives. Everyone is welcome at our table.

Your new role

The role will be based in our busy Preston op shop, working from Tuesday to Saturday every week. The purpose of this position is to oversee the daily operations of the op shop. You will be responsible for meeting monthly budgets, stock management and customer satisfaction, with an emphasis on optimising sales and revenue. The role will also require managing and developing staff and a committed and supportive team of volunteers.

Click here to download a copy of the position description.

Your day-to-day

A typical day for a store coordinator in Preston involves working closely with a dedicated team of staff and volunteers, receiving donations from the public, sorting them to identify what can be resold, pricing those items and displaying them for sale on the shop floor. By providing and modelling high standards of customer service you would be responsible for constantly building relationships with donors, volunteers and customers.

This vital role requires someone with high energy, “hands-on” approach and safety focus would allow you to lead by example in manual handling and the more physical aspects of accepting, sorting and processing donations; driving and contributing to the operations of our stores. You would be a key contributor to the success of our op shops. You would also be required to work autonomously, as well as creating a fantastic culture and atmosphere within the store.

We're looking for someone with

  • Experience in managing an op shop or retail outlet in fashion, homewares and/or interior design
  • Experience managing a customer service focused business
  • Excellent communication skills, both verbal and written
  • High level interpersonal skills, with demonstrated experience working collaboratively with others and exercising influence in a diversity of contexts
  • Ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders, as well using initiative and effective personal judgement when working alone
  • Proven ability to manage, supervise and provide leadership to a small team
  • Has volunteer management experience (highly desirable)

You can look forward to

  • Working with a committed team
  • Using your knowledge of brands, antiques and collectibles to grow the business
  • Building the local community of donors and customers to grow the stores already positive reputation
  • Using your skills to create greater opportunity for Sacred Heart Mission to achieve it’s social mission
  • Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax
  • Access to in-house training
  • Opportunity to purchase additional leave
  • Ending your workday knowing you’ve made a difference

Come and Work with us

Apply Now!

For more information about the role, contact Michael McGann, Social Enterprise Manager, 0436 425 225.

Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre-screening as outlined in the position description. All NDIS roles will require a NDIS Worker Screening (NDIS) check. Individuals placed on the DWEL will not be engaged by Sacred Heart Mission.

Sacred Heart Mission requires all its staff, volunteers, directors and contractors to be fully COVID 19 vaccinated, recognising the important role this plays in our ability to continue to support the communities we serve and to keep all of us safe.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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