Your future workplace:

Every day of the year, Sacred Heart Mission assist hundreds of people who are experiencing homelessness or living in poverty to find shelter, food, care and support. We are in this for the long haul - we are committed to making a sustainable difference in people’s lives. Everyone is welcome at our table.

Your new role:

Our Op Shops are directly responsible for raising almost 30% of the vital funds required to sustain our many programs and services and this role is based in our busy South Melbourne store. You will be a key contributor to the success of our Op Shops.

Working full time Tuesday to Saturday, this position involves overseeing the daily operations of the op shop store, managing and developing staff as well as retaining a committed and supportive team of volunteers. You will be responsible for meeting budgets, stock management and customer satisfaction, with an emphasis on optimising sales and revenue.

Your day-to-day:

A typical day for a store coordinator involves receiving donations, pricing and sorting these for sale on the shop floor. By providing and modelling high standards of customer service you will responsible for constantly building relationships with donors, volunteers and customers.

This vital role requires someone with high energy and ability to manage plenty of manual handling.

We're looking for someone who:

• Is experienced in managing an op shop or retail outlet in fashion and/or interior design
• Has excellent communication skills, both verbal and written
• Has high level interpersonal skills, with a demonstrated experience working collaboratively with others and exercising influence in a diversity of contexts
• Has ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders, as well using initiative and effective personal judgement when working alone
• Has proven ability to manage, supervise and provide leadership to a small team

You can look forward to:

• Working with a committed team
• Using your knowledge of brands to grow the business and impact on Sacred Hearts social mission
• Building the local community of donors and customers to grow the stores already positive reputation
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax
• Access to in-house training
• Opportunity to purchase additional leave
• Ending your workday knowing you’ve made a difference

A position description is attached.