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Manager - Quality and Projects

Sacred Heart Mission

Your future workplace

Since opening our doors in 1982 to share a meal with the most vulnerable members of the community, we have evolved into an independent non-profit organisation renowned for effectively helping thousands of people experiencing homelessness to rebuild their lives. At the heart of everything we do, we recognise everybody is unique. No matter where people are in their journey, we are here to support them and we do not give up.

Every day of the year, Sacred Heart Mission (SHM) assist hundreds of people who are experiencing homelessness or living in poverty to find shelter, food, care and support. We are in this for the long haul - we are committed to making a sustainable difference in people’s lives. Everyone is welcome at our table.

Your new role

Working within the People and Strategy Division in a full-time role, you will lead the Quality and Projects team overseeing quality and compliance activities, research and evaluation, key strategic projects and risk management.

Managing multiple activities at any one time, you will drive the ongoing development of our best practice, evidence-based service model and research agenda. You will also manage the ongoing implementation and improvement of robust systems that ensure we meet our quality, risk and compliance requirements across the organisation.

This role represents an outstanding opportunity to grow your career to an Executive level position, in a supportive not-for-profit environment over the next 2-3 years. Career aspirations to grow and develop are desirable.

Your day-to-day

You will provide leadership and support to the Quality and Projects team. As an active member of the Management Group, you will be a key contributor to the success of Sacred Heart Mission. Your key stakeholders will be the Executive Leadership and the Management group across all programs in SHM. You will be building relationships with staff and teams across the entire organisation. You will also work collaboratively with People and Strategy Managers.

We're looking for someone

  • With relevant degree qualifications in Social or Health Sciences or equivalent knowledge and experience
  • Experienced working within a busy not-for-profit environment
  • With excellent organisational, stakeholder engagement and project management skills
  • Exceptional communication and interpersonal skills
  • With a commitment to delivering high-quality customer service, outputs and outcomes
  • Technically savvy with tools and systems, and if you don’t know the answer to a question, you are able to undertake research and find a resolution.
  • Agile, creative and a strong team player
  • Who thrives to the challenge of solving complex issues

You can look forward to

  • Working with a passionate and talented team
  • Leading activities that improve SHM’s social impact
  • The freedom to be innovative and solutions focused
  • Being part of a busy and exciting organisation
  • Ending your workday knowing you’ve made a difference
  • Being in the heart of St Kilda, close to public transport and restaurants
  • Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax.
  • Access to in-house training

Come and Work with us

To join our team, simply apply now!

For more information about the role, contact Leanne Lewis - General Manager, People and Strategy 0424 505 247.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre-screening as outlined in the position description. All NDIS roles will require a NDIS Worker Screening (NDIS) check. Individuals placed on the DWEL will not be engaged by Sacred Heart Mission.

A position description is attached.

How to apply

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