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Digital Communications Officer

Sacred Heart Mission

Your future workplace

Every day of the year, Sacred Heart Mission welcomes adults of all ages and backgrounds who are experiencing homelessness and social disadvantage to a free meal, care and support. Together with our volunteers and supporters, we make a tremendous difference in people’s lives and create a better community for all of us. Join us today and become part of something bigger!

Your new role

As our Digital Communication Officer, you will work within the Communication and Advocacy team to share inspiring and educational stories across our digital channels and engage audiences more deeply with the work of Sacred Heart Mission.

You will also support the team to maintain the integrity of Sacred Heart Mission’s brand and contribute to advocating on issues that are relevant to the organisation, such as affordable housing and social inclusion.  

Your day-to-day

A key part of your role is to manage our social media editorial calendar and create compelling content for our social media channels (including Facebook, Instagram, Twitter, YouTube, LinkedIn and Workplace by Meta). You will write copy, take and edit photos and develop graphics and videos. You proactively monitor our digital platforms for media mentions and respond to comments and questions from supporters and clients.

To ensure our website is up to date and accessible, you will create web content, optimise the site for search engines (SEO) and address any functionality needs.

As the Digital Communication Officer, you will also design and manage our monthly newsletter, Heartbeat, and other email campaigns and coordinate advertising campaigns on Google Ads and across social media.

To help the team evaluate and further optimise their communication, you regularly measure and report on digital performance and trends.

The person we're looking for

The successful candidate will have:

  • Demonstrated experience in digital communication 
  • Relevant experience creating social media content for a brand or organisation 
  • Experience managing a CMS (WordPress is desirable but not essential) 
  • Competency in either Photoshop, Illustrator or Canva

Desirable:

  • Tertiary qualifications in digital marketing, communications, public relations or similar field 
  • Experience in SEO 
  • Experience with Google ads 
  • Experience using Mailchimp 
  • Video editing skills 
  • Knowledge and interest in the not-for-profit sector is highly regarded 

The perks of the job

  • Maximum term full time role (maximum of 14 months contract)
  • Flexible working conditions, including hybrid working model
  • A collaborative and supportive work culture, with a focus on professional development
  • Salary packaging your expenses up to $15,990 pre-tax
  • Access to in house training
  • Access to our Employee Assistance Program (EAP)
  • Being located in the heart of St. Kilda, accessible by Public Transport

Come and Work with us

To join our passionate team, complete the application form (6 questions) below and submit your one-page cover letter and resume.

For more information about the role, feel free to contact Holly Cooper, Communication and Advocacy Manager, on 0424 137 763.

Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

A position description is attached.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply. 

All appointments are subject to Police Checks and certain roles require additional pre-screening as outlined in the position description. Sacred Heart Mission complies with all industry standards which entails many of our roles to require a NDIS Worker Screening Check.

Sacred Heart Mission requires all its staff, volunteers, directors and contractors to be fully COVID 19 vaccinated, recognising the important role this plays in our ability to continue to support the communities we serve and to keep all of us safe.

How to apply

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