Your future workplace

Since opening our doors in 1982 to share a meal with the most vulnerable members of the community, we have evolved into an independent non-profit organisation renowned for effectively helping thousands of people experiencing homelessness to rebuild their lives. At the heart of everything we do, we recognise everybody is unique. No matter where people are in their journey, we are here to support them and we do not give up.

Every day of the year, Sacred Heart Mission (SHM) assist hundreds of people who are experiencing homelessness or living in poverty to find shelter, food, care and support. We are in this for the long haul - we are committed to making a sustainable difference in people’s lives. Everyone is welcome at our table.

Your new role

As the Administration Officer you will be working within a Trauma Informed framework and inline with the Sacred Heart Mission philosophy, you will be responsible for ensuring a welcoming, safe and comfortable front of house experience for our residents, who have a history of homelessness, disadvantage, trauma and mental illness.

In your new role, you will be constantly engaging with the residents and assisting the Facility Manager with the day to day operations of the business.

Your duties will include but not limited to:

• Rostering of staff
• Time sheet authorisation
• New staff onboarding
• Assisting staff with administration duties
• Accounts payable – authorise & process
• Authorise and process petty cash and bank card transactions
• Responding to all residents queries
• Assisting Residents with their finances

Your day-to-day

A typical day will involve:

• Meeting residents needs, requests throughout the day
• Replacing staff on roster
• Planning rosters for future weeks
• Welcoming Visitors
• Liaising with Care staff - for example, residents upcoming appointments
• Answering and directing phone calls
• Liaising with finance department, People and Culture and ensuring timesheets are approved in a timely manner

We're looking for someone

• With a current COVID-19 vaccination certificate or equivalent
• Motivated, keen to learn, team focused and with strong interpersonal skills
• Organised, can manage time effectively and is able to work independently
• Demonstrates compassion, initiative and an understanding of confidentiality
• Who will embrace the Values of Sacred Heart Mission
• With previous experience in the Aged Care Sector (desirable)
• With experience using Humanforce Time Management system (preferred)
• Who is fully Covid-19 vaccinated including their third vaccination

You can look forward to

• Being and working in the heart of St Kilda in a unique award winning facility
• Working in a Trauma Informed environment
• Working in a supportive team
• Having access to a comprehensive education program and in-house training
• Opportunity to purchase additional leave
• Salary packaging expenses like your rent, holiday accommodation and dining out - up to $15,990 pre tax
• Completing your work day knowing you have made a meaningful difference to residents’ lives

Please find a complete Position Description attached below.

Come and Work with us

To join our team, simply submit your application via the Apply Now link.

For more information about the role, contact Lyn Lyon, Administration. 0438 176 693.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre-screening as outlined in the position description. All NDIS roles will require a NDIS Worker Screening (NDIS) check. Individuals placed on the DWEL will not be engaged by Sacred Heart Mission.

Sacred Heart Mission requires all its staff, volunteers, directors and contractors to be fully COVID 19 vaccinated, recognising the important role this plays in our ability to continue to support the communities we serve and to keep all of us safe.