• Full Time Fixed Term
• Hesrton/Capalaba/Loganholme

With significant growth, service innovation, outstanding clinical outcomes and business stability, this is an exciting time to join Queensland’s leading NGO mental health service provider.

A recent independent staff feedback evaluation shows RFQ staff enjoy a culture of success and provides a work environment that benchmarks above industry norms in the Health and Community Services sectors. A best scored attribute in the evaluation shows an organisation that provides a flexible work environment.

Richmond Fellowship Queensland (RFQ) is seeking an experienced and motivated person interested in leadership role to work across the NDIS program as a Senior Support Coordinator.

About the position

As a Senior Support Coordinator, you will support clients to achieve their goals in their Individual NDIS Plans. You will help bring each participants’ NDIS plan to life. You will provide assistance to strengthen participants’ ability to coordinate and implement their supports, help participants to strengthen their informal networks, and coordinate a range of services, including funded and mainstream supports. The position involves an understanding of the NDIS, the role of support coordination, and assists supervisors with their supervisory responsibility and data provision and analysis, consistent with RFQ’s recovery practice models.

Requirements include

• Bachelor's Degree in human services or related field with at least one year relevant experience or lesser qualifications and demonstrated relevant experience
• Strong experience in service delivery
• A strong sense of professional boundaries and integrity
• Knowledge and experience in the NDIS
• Current valid driver’s licence and access to a registered roadworthy and insured vehicle (minimum third-party property)
• Willingness and ability to undertake vaccination of preventable diseases (this is not inclusive of the COVID-19 vaccine)
• Undergo criminal history screening and obtain and maintain a valid NDIS worker screening clearance pursuant to the Disability Services Act 2006 (Qld)

As of 1 February 2021, a new worker screening commenced in Queensland for workers that provide supports and services to people with a disability. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start

The successful applicant will bring

• Experienced or interested in a leadership role
• Be compassionate, ethical and objective
• Excellent organisational and time management skills
• Ability to develop genuine and open relationships with a range of stakeholders including clients, the NDIA, Queensland Health, other NGOs, Office of Public Guardian and private health services
• Be flexible, with the ability to respond to changing requirements and timelines
• Demonstrated skills using client information management systems
• Be resilient, self-driven and autonomous
• Professional advocacy skills
• Enthusiastically embrace the mission and values of the company

About RFQ

Richmond Fellowship Queensland (RFQ) is a leader in the provision of professional recovery-oriented psychosocial services throughout Queensland, and nationally via telehealth services.

Today, RFQ provides a diversity of evidence based psychosocial recovery and allied health services. From working in acute mental health wards and correctional facilities and supporting discharge and release pathways, to keeping people healthy in the community, RFQ’s vision captures the passion and conviction of our work: A future recovered for people facing mental health challenges and social disadvantage.

This statement of hope is also captured in RFQ’s logo, Recovered Futures. Our RFQ community inspires and reassures people in recovery that there is hope and a future.

Benefits of working with RFQ

• A purpose driven and high staff engagement culture
• Competitive remuneration $42.94 - $44.89 / hour plus penalty rates
• Salary packaging up to $15,900 / FBT year including entertainment benefits, novated leasing, mortgage review service and personal parking expenses
• Comprehensive support infrastructure - mobile Client Information Management System, Employee Assistance Program (available for staff and their family) and learning & development opportunities
• Flexible work arrangements can be negotiated

Applications

Please submit your application (maximum two pages), addressing full list of selection criteria, skills and attributes outlined on the position description, together with your resume identifying two referees (including current report).

Further information about the role can be obtained by contacting Area Manager, Louise Faulkner on 3363 2513.

To view and download the position description please CLICK HERE.

RFQ is committed to diversity in its workforce and encourages applications from people with a lived experience, Aboriginal and Torres Strait Islander, and culturally and linguistically diverse backgrounds.

Applications close on 21 October 2021, however will be progressively considered upon receipt.