About Us

Mutitjulu Community Aboriginal Corporation (MCAC) is the representative body for the Anangu residents of Mutitjulu. It is recognised in the lease which establishes Uluru Kata-Tjuta National Park (UKTNP) and has a special place in the history of land rights in Australia. Mutitjulu has a population of up to 400 and has unique opportunities and challenges due to its location within UKTNP.

Our Purpose

To invest in successful and sustainable ventures and the delivery of social services to build the community’s economy, keep culture strong and enable a thriving Mutitjulu.

Our vision

To create a better future for Mutijtulu

Our values

We operate according to Tjukurpa and embed lore, traditions, and practices in everything we do.

• Waltjanka Atumankupai (Trust)

We are open and honest in our dealings with one another, our members, and stakeholders to build trust, friendship, and collaboration.

• Wangkapakulinpai (Self-reliance)

We commit to building individual and collective resilience and encourage our members to manage their own affairs on their own land.

• Waltjaringupai (Responsible)

We take responsibility for the success of our organisation and are accountable to Mutitjulu through good governance and decision-making.

• Wangkapai Kulinpai (Communication)

We are the voice of Mutitjulu and will actively advocate on behalf of our people and our future. We will listen to our community and provide accessible information.

Position Summary

The Operations Manager role is hands-on and responsible for the daily operation and direction of MCAC commercial enterprises, in accordance with the organisational purpose, vision, and core values. The role reports directly to the Chief Executive Officer. This position focuses on operational management, ensuring daily functionality of the organisation at all levels whilst adhering to governance and corporate compliance responsibilities. The Operations Manager plays a critical role in the management of relationships with both internal and external stakeholders, actively present across the community as the face of the business. The role involves ensuring administrative and procedural functions are managed within the organisation, and requires strong interpersonal skills, including the ability to communicate both professionally and ethically. The Operations Manager must prioritise MCAC's organisational outputs relative to funded programs, projects, and services. The role will play a pivotal support role to the MCAC CEO in ensuring governance and administration of the MCAC Board and MCAC as a not-for-profit organisation, fulfilling the goals of the strategic plan.

The position is based at Mutitjulu Community, 470kms from Alice Springs.

Aboriginal and/or Torres Straight Islander candidates are encouraged to apply.

Key Requirements

• Knowledge of the industry with experience running a similar-sized Aboriginal organisation
• Has experience in Aboriginal community and stakeholder engagement, including with all tiers of Government, plus knowledge and understanding of Aboriginal culture, and political, social and economic factors impacting communities
• Excellent communication skills both written and verbal
• Has developed and implemented strategic business plans
• A sound understanding of current trends and consumer requirements
• Capable of preparing proposals to a professional standard
• Proven ability to analyse processes and ensure continuous improvement
• A systematic approach to business operations and business development
• Ability to generate ideas for business improvement
• Ability to multi-task and work under pressure
• Persistent approach to time management
• An elevated level of enthusiasm, energy, and resourcefulness
• Excellent planning, organisation, and computer skills
• A high degree of accountability and attention to detail

Job Responsibility

• Cultural Competence - cross-cultural communication skills, a positive attitude toward cultural differences, and a willingness to engage, learn and adapt
• Ethical Behaviour - practice professional and ethical behaviour always, in accordance with the strategic plan and organisational values
• Relationship Management - maintain positive working relationships with others, both internally and externally, with organisational outcomes the priority
• Communication - practice professional and ethical communication always, with an organisational reputation at the forefront. Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective language
• Creativity/Innovation - actively pursue new and unique ways to improve operational efficiency, and seek new business opportunities
• Client/Customer Focus - anticipate, understand, and respond to the needs of internal and external clients seeking to always meet or exceed expectations
• Teamwork - work collaboratively with all staff to set goals, resolve problems and make appropriate business decisions. Work closely with individual team members to identify individual and collective opportunities for improvement.
• Leadership - positively influence and inspire others to achieve individual and collective goals
• Decision-Making - assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organisation
• Organisation - set priorities, develop work schedules, monitor progress towards goals, and track details, data information, and activities.
• Planning - prioritise, interpret, and implement plans to move the organisation forward, set goals, create, and implement action plans, and evaluate the process and results.
• Problem-Solving - assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem

Job Benefits

Use of company vehicle, company mobile phone, subsidised housing rental, salary sacrifice available.