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Project Manager - Client Experience & Support

Redkite
  • Use your project management experience to make a tangible difference to the lives of families facing childhood cancer
  • Full time term contract to June 2025 offering hybrid work and salary packaging options
  • Join a supportive and collaborative team based in Surry Hills close to public transport

About Redkite:

When a child is diagnosed with cancer, it affects the whole family. In the daunting and unpredictable experience that follows diagnosis, a child needs as much stability and support from their family as possible. Redkite is a lifeline for families, providing real emotional, financial and practical support. Because holding it together when your child’s life is in question can feel impossible.

The role:

The Project Manager – Client Experience and Support, will primarily focus on managing the development and implementation of our KiteSupport program. The development of this program will include the implementation of digital and other resources for families to access and use during their cancer journey.

The program funding of around $3million over 3 years will enable Redkite to transform its digital service offering for families. We are seeking an experienced project manager to lead the development of the program and the implementation/roll out of new digital services and resources which will be developed.

About you:

The position is ideal for someone who has led complex projects with a diverse range of stakeholders, ideally with a health, human services or community focus. The successful candidate must be able to demonstrate the following skills & experience:

  • Demonstrated strong skills and experience in leading complex projects
  • Experience in relationship management and change management
  • Demonstrated success working with a diverse range of stakeholders to meet project deliverables
  • Highly motivated with the ability to work autonomously and as an active team member
  • Strong time management, problem solving and multi-tasking skills
  • Ability to foster and maintain respectful, professional relationships with health professionals, team members, stakeholders, organisations and consumer/clients
  • Excellent written skills including demonstrated ability to write quickly, accurately and succinctly.
  • Leadership skills, particularly in collaborative work practices
  • Shows sensitivity, empathy & diplomacy at all times
  • Ability to undertake some interstate travel
  • Relevant project management qualifications or equivalent experience in project management responsibilities
  • Over three years’ professional project management experience

Desirable

  • Experience in delivering programs with a strong digital focus
  • Experience in health, human services or community services projects
  • Experience in managing diverse and sensitive relationships with health and human service recipients and services providers
  • Tertiary qualifications, or equivalent experience in health, social sciences or other relevant discipline

If you would like to discuss the opportunity, please call Kirsty on 02 9219 4022.

Applicants from culturally and linguistically diverse backgrounds or who identify as Aboriginal or Torres Strait Islander are warmly encouraged to apply.

Redkite has a commitment to safeguarding our team members and the vulnerable community members we work with. In line with this, we expect all team members to be at least double vaccinated against Covid-19.

Redkite is committed to child safety. We follow clear and transparent recruitment practices which include; references, interviews, psychometric testing and Working with Children & National Police Checks relevant to the state in which staff will be employed. At every stage of the recruitment process we undertake thorough screening to ensure that anyone that joins the team aligns with our values and our commitment to child safety.

Redkite acknowledges Aboriginal and Torres Strait Islander people as the traditional custodians of the land on which we work, and we pay our respects to elders past, present and emerging.

Redkite is committed to ongoing learning about the individual needs of our families. We strive to create a respectful and inclusive space for people of all cultures and identities.

Please note that only short-listed candidates will be contacted.

A position description is attached.

How to apply

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