Introduction

Are you an experienced operations manager in the outdoor education, tourism or events space? Do you have a history of delivering programs to a very high standard? Do you enjoy managing resources and getting out in the field to help deliver successful programs? Are you ready for your next long-term role at rapidly scaling organisation?

Red Earth is growing quickly, and we are looking for a driven Operations Manager who is passionate about helping to connect young people to the Indigenous homelands of Central Australia. This is an amazing chance for someone to manage the operational delivery of our programs across the Red Centre, working at the cross-roads of outdoor education and Indigenous space. This role will be primarily Sydney-based but with opportunity to travel to our beautiful partner regions.

organisation outline

We are a small social enterprise with 18 employees focused on connecting school students to remote Indigenous Australia. We do this by creating ten-day Immersion programs to remote Indigenous communities and homelands where students learn from Elders, visit cultural sites, and volunteer on a service project in the community. As we are a small organisation, all employees work closely with one another.

Role outline

The Operations Manager is directly responsible for implementing all aspects of Red Earth’s Immersion Program in a region. The Operations Manager’s role has five main components:

1) Building and maintaining strong relationships with Traditional Owners of homelands & communities in the region:

• Working with Traditional Owners to plan immersion itineraries
• Organising community skill development & training workshops for the regional community partners, where needed and requested
• Providing constructive feedback to the region’s community partners
• Discovering and onboarding new homelands with whom to partner

2) Managing equipment, resources & logistics in the region

3) Overseeing immersions in the region including:

• Managing the Immersion Leaders
• Managing other Red Earth employees and volunteers in the region

4) Preparing Regional Immersion documentation including:

• Immersion Program documents
• Working with the Regional team to prepare service projects
• Development and maintenance of risk assessments in conjunction with the Head of Operations

5) Liaising with the Program Manager to organise immersion bookings

The role will primarily be office based, however it will require approximately 80 days of travel to the Red Centre, in order to foster close working relationships with our community partners and work on the ground delivering exceptional immersions. Ideally, the Operations Manager will have great interpersonal skills and be able to work in both an office and field environment with a variety of stakeholders.

DESIRED KNOWLEDGE, SKILLS AND Experience

• 3+ years of outdoor education experience
• 3+ years of experience in logistics and planning
• Tertiary qualifications where relevant
• Experience working in Indigenous communities (desired, but not required)
• Experience working with high school students
• Experience supervising staff
• Advanced 4WD experience, or a willingness to be trained
• Experience organising or preparing for large scale events or travel
• Proven ability to follow set processes and systems
• Strong organisation skills
• Highly skilled in Microsoft suite of products
• Ability to work to strict timelines with independence and dedication
• Excellent interpersonal and people management skills

How to Apply

To apply for this position click Apply Now and follow the instructions.

Please address the 'Desired Knowledge, Skills and Experience' and 'Role Outline' in your cover letter.

Red Earth is an equal opportunity employer. In particular, we encourage people who identify as Aboriginal and or Torres Strait Islander to apply.

A position description is attached.