UPA Home Care supports older people to live independently in their own homes by providing in-home services that effectively meet their needs, while promoting independence, wellness, choice and quality of life.

We are offering an exciting opportunity for a Home Care Coordinator to join our team.

About the role:

The Home Care Coordinator works in partnership with clients receiving a home care package; to co-design a plan of care, based on the client's goals, preferences and assessed needs within an individualised budget.

The Home Care Coordinator is responsible for superior customer service and the delivery of client focused care and services that effectively meets their individual needs, while promoting functional independence, wellness and lifestyles choices within a Consumer Directed Care (CDC) environment.

The Home Care Coordinator will liaise with internal and external stakeholders to ensure positive client outcomes within resource/budget allocations.

This role is based at our Lavington office.

About you:

Skills:

• Interpersonal skills.
• Written and oral communication skills.
• Customer service.
• Financial management, including budgets.
• Problem solving skills.
• Decision-making.
• Negotiation and influencing.
• Time, task and priority management.
• Conflict Resolution Skills.

Essential Requirements:

• Tertiary Qualification or equivalent experience in Aged care, Community. Services or a health related discipline.
• Experience in the provision of Coordination, Case Management and Care Planning.
• Understanding of current Aged Care Legislation, Aged Care Principles and Home Care Standards.
• Understanding of Consumer Directed Care (CDC).
• Computer literate (Word, Excel, email, internet, electronic client records).
• Current Driving Licence.
• Criminal History Screening (Undertaken by UPA).
• Senior First Aid and CPR Certificate.
• COVID-19 vaccination and current Influenza vaccination.

Benefits and Perks 

• Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free)
• Access to a Wellness Program
• Employee Assistance Program
• Support provided for your ongoing AHPRA registration requirements (including payment of annual fees)
• Platinum Member of the Australian College of Nursing
• Supportive and friendly work environment
• Work/life balance and flexible working arrangements available
• Opportunity to make a real difference to your community and the lives of those in need
• $500 Retention bonus. (6-12 months service for permanent staff).
• Medibank Private. (Corporate discount on health insurance).
• Free uniforms.

Simply click on the 'Apply Now' button and submit your cover letter and resume for consideration.  For a confidential discussion or to obtain a copy of the position description, please email [email protected] using the subject line: Home Care Coordinator enquiry via EthicalJobs. 

To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au.   

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability.

If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Recruitment Team at [email protected].