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Assistant, Programs Administration

The Reach Foundation


  • Detailed-orientated
  • Always has logistics pre-prepared
  • Enjoys a colour-coded spreadsheet
  • Power used for data-based systems

An exciting part-time program administration opportunity has opened to join the Reach programs team in our Melbourne office.

Being young is not without its struggles. Today’s world is pretty complex and young people can experience a bunch of challenges that adults might not be able to relate to. One of the biggest hurdles is just having the confidence and support to be who they want to be.

There are currently over 4 million young people living in Australia, and Reach works with over 40,000 of them a year. We have the best of the best facilitators working for us; designing and delivering workshops in schools and the community. Our workshops are 100% youth-led, from design through to delivery, and the community we create out of these workshops is one that allows for deeper connection, a sense of belonging, and the dispelling of judgements. A preventative, instead of having to focus on symptoms in adult life.


Supporting young people to discover their power.

purpose of the role

The Program Administration Assistant role sits in the Reach Programs team as a support to Reach Program Managers. The programs team works across all stakeholders at Reach, both internal and external to make our programs come to life. Program managers work with schools, community organisations and parents to engage young people in our Programs across Victoria and New South Wales. The program administration assistant is an important part of this team to ensure all logistics, communication and details have been followed through at an exceptional level. Every detail is essential in achieving a high-quality program.


The Reach Crew is a group of young people who are committed to creating, designing, and delivering experiences for other young people to learn more about themselves, connect with others and be their best selves. The Reach Crew consists of both volunteers, casual and contracted employees. This role will work along side crew and staff alike to ensure all logistics are covered for our programs to run!


You are a detailed orientated person who is always one step ahead. The Program Administration Assistant is an integral supporting role in the Programs teams and we are looking for someone who loves organising to set a team up for success. This role is responsible for supporting the school workshop booking process, updating calendars and spreadsheets, managing participant information, booking travel arrangements and more. This role will mainly support Victorian school workshop bookings but will also have times of supporting community workshops and NSW workshops.

Some of the key selection criteria for this role are (see attached position description for full details):

  1. Exceptional administration and organisation skills with a high level of detail
  2. Experience in customer service
  3. Experience with a diverse range of stakeholders from teachers to parents to young people
  4. Ability to multi task and communicate needs and boundaries
  5. Interpersonal communication skills, both written and verbal
  6. Excellent computer literacy and experience in Office365 & CRM systems (or quick ability to learn)
  7. Having the right to live and work in Australia.

Please note: Any offer of employment will be subject to a satisfactory Working with Children check identifying Reach as your employer prior to starting in the role, and National Criminal History Check.

Reach is a child safe organisation and is committed to fostering a diverse and inclusive community of staff, crew and volunteers - a place where we can be ourselves and succeed on merit. As well as a comprehensive range of policies to protect the safety of young people, we offer a range of family friendly, flexible and inclusive employment policies to ensure that all people we work with are respected and valued, whatever their background.

Salary range: $58-62K incl super and A/L loading.

Role starting: as soon as possible.

Questions can be directed to Mercedes Reed, National Programs Manager, mercedes.reed@reach.org.au, using the subject line: Assistant, Programs Administration enquiry via EthicalJobs 03 9412 0930.

A position description is attached.

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