About us

Learning and growing through adventure-based play.

We are a proud Tasmanian not-for-profit childcare provider of Long Day Care, Outside School Hours Care and Vacation Care services and state-wide Family Day Care services. We encourage outdoor and self-directed play, getting messy and having fun within caring and safe boundaries.

CHILD SAFE STATEMENT

We are committed to the safety and wellbeing of all children and young people and understand our responsibilities and duty of care to comply with the Tasmanian Child and Youth Safe Organisations Framework and Reportable Conduct Scheme. We promote the cultural safety for Aboriginal and Torres Strait Islander children, safety for children from culturally and linguistically diverse backgrounds and the LGBTIQA+ community. We are also committed to providing a safe and inclusive environment for children with a disability. We value diversity and do not tolerate any discriminatory practice.

DIVERSITY & INCLUSION

At Adventure Patch, we believe that diversity and inclusion is about actions not just words - it's an integral part of who we are. We want to attract talent to join our team that reflect the diverse community in which we operate. We are committed to fostering a safe, inclusive and diverse workplace where everyone is valued and respected. We believe that diversity leads to more creativity, better decision-making and innovation in our workplace. We invite you to be a part of our adventurous team where everyone has the opportunity to thrive and succeed.

Duties will include, but are not limited to:

• Provide customer support and resolve enquiries received by phone, email, and in-person to ensure a high-quality customer experience
• Build and maintain constructive relationships with Central Services staff, families, educators, to deliver best outcomes for families and children
• Administer the Adventure Patch Website and social media channels in accordance with the digital and marketing strategy
• Collect personal data from prospective families and ensure that this data is accurately entered into the waitlist
• Ensure that all family information is complete and accurate in the electronic childcare system.
• Provide administrative support to the LDC, OSHC, FDC & P&C teams, with regards to areas including enrolments, finance, Family Assistance Law compliance and CCS, WH&S systems administration.

The successful applicant will ideally have:

• Certificate IV in Business Administration or equivalent competence
• Hold a valid Working with Vulnerable People (WWVP) card and current Police check
• Software and computer skills (e.g. use of Microsoft suite, maintenance of customer databases).
• Enrolment processes and services within an education environment
• Understanding of Government childcare subsidies
• Excellent verbal and written communication skills.
• Attention to detail.

BENEFITS

• Up to Twenty percent discount in childcare fees
• Uniform Allowance
• Health Insurance discount and other benefits through St. Luke's Corporate Health Plan
• Superannuation salary sacrifice options
• Employee Assistance Program & focus on employee wellbeing
• Training & Development opportunities
• Flexible working hours to support work-life balance