Job Summary
- Applications close:
- Job posted on: 15th Jul 2021
Are you passionate about working with young people and committed to their health and wellbeing?
This is an exciting opportunity for a dedicated and experienced Client Services Officer to join our administrative team at our headspace centre in Bairnsdale, Gippsland.
headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing. This covers core areas including mental health, physical health, work and study support and alcohol and other drug services.
Relationships Australia Victoria (RAV) is the lead agency for headspace Bairnsdale, which is governed by a consortium of local community organisations who provide expertise, support and advice to RAV. RAV is a secular, community-based, not-for-profit organisation with no religious affiliations who have been providing services to the Victorian community for over 70 years. Our vision is for “positive, respectful, safe and fulfilling relationships for all Australians”. Our objective is to relieve suffering, distress and helplessness and to enhance physical, social and emotional wellbeing. Our services are for all members of the community, regardless of their religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances. RAV provides services from centres across metropolitan Melbourne and regional Victoria.
Reporting to the Centre Manager headspace Sale and headspace Bairnsdale, your day-to-day work will be supervised by our Client Service Coordinator. You will provide an efficient, welcoming first point of contact for clients and people contacting RAV about services and programs, responding in a helpful manner via phone and in person. You will provide organisational and administrative support to management and staff, undertake basic assessment of client service needs and manage the coordination, booking, data entry and processing of client appointments.
This position will be based in Bairnsdale, Gippsland. The successful candidate will be working part-time, three (3) days per week temporary, until June 2022, with the potential to extend subject to continued funding.
A full copy of the position description (can be viewed below and) is available below or at www.rav.org.au/careers.
A competitive sector remuneration package is on offer to the successful candidate with a base salary range of $65,857k (pro-rata) per annum, superannuation and access to PBI tax-free salary packaging. RAV is an ‘employer of choice’ in the community sector who provides best practice professional development, training and supervision and work and life balance conditions and benefits.
To apply for this position, use the APPLY button and attach your covering letter responding to the above job requirements “Qualifications and Registrations, Experience and Knowledge and Skills” and your current resume/cv.
For specific queries about this position contact Hayley Davidson, Centre Manager headspace Bairnsdale and headspace Sale by phoning 0419 585 391.
RAV is committed to building and supporting an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQA+ communities and people with disabilities. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them. All staff must undergo a National Police Check, International Police Check (if applicable) and Working with Children Check. RAV is a public benevolent institution. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Gippsland Primary Health Network.