About Relationships Australia

Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.

The Family Safety Team (FST) Senior Caseworker position exists to provide client-centred, integrated, high-quality therapeutic casework/counselling/Men's Behaviour Change (MBC) sessions to RANSW FST clients. The position works as part of a multi-disciplinary team, contributes to program and service development, provides clinical supervision and informal support, and assist in promoting services to clients and stakeholders.

The Customer Services Division is responsible for the delivery of all programs and services ensuring customer and client satisfaction, achievement of service and strategic targets, and measurement of the outcome and impact of services to clients. The focus of this division is on:

• Providing professional client-centred programs and services which are innovative and responsive to client needs
• Providing supervision, training, and ongoing professional support and development to competent and accountable practitioners to ensure the delivery of quality services to clients
• Achieving evidence-based positive client outcomes that meet organisational performance standards
• Ensuring the collection and interpretation of data to evaluate the customer experience prior to, during, and following their contact with RANSW
• Maximising available service delivery hours for the program through effective management of staffing and scheduling

The Practice Quality and Innovation Division is integral in providing key practice deliverables to the Customer Services division which include professional practice support; service development; service quality; and staff support and development.

Details

• Based at Blacktown
• 3 days a week
• Contract to 30/6/23
• $46 per hour plus super plus salary packaging benefits

What you'll bring

• A degree in social work, counselling, psychology, welfare, or health related services
• Minimum 5-years’ experience in working with families that have experienced Family Violence. Counselling and casework experience with individuals and families, including MBC experience and Victim Survivor experience
• Understanding of Family Safety practice and the issues that support collusion, coercion or cooperative, gender practice when working with men who use violence
• Understanding of the long-term impact that Family Violence has on former/current partners and the children. Understanding of trauma informed care principles and implementation
• Ability to provide quality therapeutic casework/counselling interventions that are person-centred, trauma-informed, strengths-based. Highly developed therapeutic skill base for assessment, engagement, case planning and working with people who have experienced loss, abuse, and trauma
• Ability to provide individual and group clinical supervision and informal support and debriefing as required

Why work with us?

• Make a genuine difference to the relationship wellbeing of individuals, couples and families; everyday!
• Work alongside people who truly care about what you achieve together
• We offer many benefits including flexible working options, salary packaging, additional leave days and fitness passport
• We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve. To strengthen our inclusive practice we have employee action groups: Accessibility, Reconciliation, Gender, Sex & Sexually Diverse and Culturally and Linguistically Diverse (CALD)
• We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other Australians

Next Steps

Interested? Apply today as we want to move quickly with this recruitment.

It is a condition of employment that employees who are eligible to receive the COVID-19 vaccination must be fully vaccinated and comply with current COVID-19 booster vaccinations in order to perform duties at any of our workplaces from the 1st January 2022. If you are not medically eligible to be vaccinated against COVID-19, you must provide Relationships Australia NSW with acceptable evidence of having a health condition for which obtaining a COVID-19 vaccination is contraindicated.