About Relationships Australia

Our clients are, and always will be, our first priority. This matters more now than ever before. Relationships Australia NSW provide a safe, judgement-free environment where individuals, couples and families can address the matters impacting their relationships and lives.

Your new role

As a Business Development & Marketing Coordinator you will enable the Business Development and Brand, Marketing & Communications teams to deliver for the organisation and clients, by providing effective administration support, systems/data management and client service to internal and external stakeholders and clients.

Other duties include:

• Responsible for the overall coordination of administrative services for the EAP Workplace Services program (Corporate Services) and Radiant.
• Act as the primary contact for RANSW centres, Radiant practitioners and corporate services including managing any associated mailboxes.
• Manage website updates across RANSW and Radiant.
• Ensure invoicing and payment processes occur efficiently and consistently.
• Manage and organise reporting to customers in line with EAP contractual obligations as well as all required internal reporting.
• Maintain media contact and register management including assisting the Brand, Marketing & Communications team with media liaison.
• Coordinate and manage the design and print production of marketing collateral and merchandise.
• Work closely with and support other team members providing the relevant resources and support when requested.

About you

To flourish in this role you will have:

• Approx. 2+ years in administration, marketing coordination or customer service.
• Experience in customer relationship management, marketing, or a sales-driven environment.
• Ability to effectively manage several different components of the role.
• Experience within the digital space, ideally in product management, sales, or marketing.
• Great eye for design.
• Strong attention to detail around systems, data, processes, and reporting.
• Client-centric approach: Act as client advocate with strong understanding of internal and external clients’ needs.
• Well-developed communication skills, both written and verbal.
• Building relationships: strong interpersonal skills and collaborative approach.
• Demonstrated initiative, adaptability, and continuous improvement mindset.

Why us?

We empower people to have healthy, well-being and meaningful relationships by addressing the issues impacting them. In addition, we provide:

• Strong clinical and supervision framework to deepen our practice excellence
• The opportunity to work alongside people who truly care about what you achieve. Grow with us as a team.
• A strong focus on wellbeing including salary packaging, additional annual leave, weekly wellness alerts and fitness passport
• Flexible working arrangements help you find the perfect balance

Next Steps

Sound exactly like the sort of role for you? Apply today as we want to move quickly with this recruitment.