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Programs Delivery and Youth Engagement Manager

Raise Foundation
  • Work in a growing youth mentoring foundation
  • Manage the operational tasks associated with our program delivery, supporting our team to deliver best practice youth mentoring to over 2,000 at-risk young people Australia wide
  • Fixed 12-month contract position, part time 30 hours per week

About Raise:

At Raise we exist to help young people.  We do one thing, and we do it really well – youth mentoring.

Our best-practice, school-based program is proven to make positive and sustained change. Mentoring empowers young people to be resilient, connected and hopeful for the future. We match trained volunteers with teenagers who would benefit most from an independent, caring adult who is there to listen – and be there just for them.

Our early intervention youth mentoring program is currently in over 150 high schools across Australia. This translates to over 2,000 young people matched with a qualified mentor, and we are growing each year.

About the Role:

Reporting to our Program Director, this is an exciting and dynamic position within our Program Delivery team, managing the operational tasks associated with the national delivery of our mentoring programs.

The role is uniquely placed to oversee the successful delivery of our programs nationally, working in partnership with our State Managers, School Engagement Project Manager and team of Program Area Managers and Program Counsellors.

In addition, in this role you will coordinate the development and implementation of our Raise Youth Engagement Team and its subsequent Youth Advisory Council.

Prior experience supporting or running community programs for young people is a must. The successful candidate will have people management experience and ideally experience in mentoring.

About You:

As with all Raise employees, you will have a genuine interest in the wellbeing of young people facing profound challenges in their lives.

You are a passionate problem solver, with strong project management skills and the exceptional ability to engage, motivate and lead a team.

You thrive working with technology, using CRM platforms like Salesforce to prepare insightful reports and recommend work process improvements.

You are an inclusive leader, encouraging others to think creatively and work collaboratively to solve business challenges.

You will bring:

  • Relevant Degree qualifications in psychology, counselling, business, commerce or related fields (e.g., behavioural or social science, health science, social work etc.)
  • Experience working in a non-profit organisation (preferable)
  • Project management experience and a passion for ensuring effective outcomes and impact
  • Exceptional ability to engage, motivate and manage a team, a strong people manager with outstanding interpersonal relationship skills
  • Strong capability to represent Raise to community and education partners
  • Excellent communication skills, both written and verbal
  • Excellent organisational skills with solid administration and reporting expertise
  • Strong attention to detail
  • Experience working with youth on co-design and co-production principals of practice
  • A comprehensive understanding of Mandatory Reporting requirements for working with young people
  • Excellent IT skills including Microsoft Office365, CRM such as Salesforce, and cloud-based systems such as One Drive or Google Drive
  • Ability to meet minimum requirements for contact with Raise staff team and key stakeholders
  • Comprehensive understanding of mentoring programs (desirable)
  • Experience as a Raise Mentor or Program Counsellor (desirable)

The successful candidate will agree to complete the Raise selection process including Youth Safety Checks, must hold a current Working with Children (Employee) Check and National Crime Check.

What we offer at Raise:

  • A fun, inclusive and purposeful workplace that encourages flexibility
  • A competitive salary with salary packaging benefits available

Our values:

At Raise, we have six values that express our shared understanding of what we believe, how we would like others to see our personality, what we aspire to as an organisation, and how we aim to behave. They are

Be Courageous we are imaginative, driven, progressive, confident

Show Heart we are kind, passionate, sincere, empathetic

Give Respect we believe in acceptance, equity, inclusivity

Apply Integrity we operate with authenticity, accountability, transparency

Bring Vitality we are positive, fun, energetic, inspiring

Deliver Excellence we are evidence-based, responsive, consistent, experts in our industry

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