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Office Administrator & Executive Assistant

Refugee Advice and Casework Service

The primary role of the RACS Office Administrator & Executive Assistant is to work as part of a team delivering RACS front-end services, including being a first point of contact for RACS clients, supporters and other relevant stakeholders. The role involves delivering RACS reception services which includes ensuring a smooth flow of front-of-house, managing the front desk, assisting clients and staff with administrative tasks and responding to a range of enquiries and referrals over the phone or via email.

This role will also work closely to support the Centre Director & RACS Leadership team with administrative duties as required, such as assisting with calendar management, meetings & coordination of RACS team operationally.

ESSENTIAL SELECTION CRITERIA

  • High-level communication and interpersonal skills, including an ability to communicate with a wide range of stakeholders in a confident and a respectful manner.
  • Ability to work under pressure, manage time and priorities effectively and meet strict deadlines.
  • Ability to work independently and in a diverse team.
  • A commitment to refugee and human rights issues.
  • Experience in office administrative duties.

RACS is committed to working together to achieve a more inclusive community. Our workplace strives to be one that embraces and celebrates diversity and the wide range of skills, expertise and experience we can all bring to strengthen our dynamic, collaborative and responsive environment. RACS encourages people from all backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people that identify as belonging to the LGBTIQ+ community and people with disabilities. RACS welcomes applications from those with the lived expertise of seeking asylum, newly arrived people as well as those on temporary visas with the relevant permission to work. RACS recognises experience in environments outside of Australia also.

A position description is attached.

How to apply

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