Your opportunity

You have the opportunity to join the Queensland Council for LGBTI Health (previously the Queensland AIDS Council) as an integral member of our team responsible for delivering the Aged Care System Navigator program where you will contribute to better outcomes for our Senior Lesbian, Gay, Bisexual, Trans, Intersex, Sistergirl and Brotherboy communities in Cairns. This role supports the navigation of our older community members and elders through the Aged Care system at different points in their ageing journey.

The Salary range for this role is $50,000 to $59,000.

Your contribution

• Implement Trial Activities including:
  • Providing free advice and navigation support to older Lesbian, Gay, Bisexual, Transgender, Intersex people in the Cairns region, with a strong focus on Aboriginal and/or Torres Strait Islander LGBTI Sistergirl and Brotherboy community members, including understanding of the types and comparison of subsidised and other aged care services available, navigating access including identifying LGBTI Sistergirl and Brotherboy inclusive and knowledgeable services, identifying other suitable supports available based on individual needs.
  • Nurture networks and connections in the aged care and community sectors in the Cairns Region as part of delivery of complementary information and education services for promotion of the trial and available aged care supports available, including participation in consultations, projects, conferences or and other activities that will enhance the work of the Aged Care System Navigator role.
  • Collect, maintain, collate and report trial data as part of key Trial activities and deliverables.

What we are looking for

QC is looking for team members who have a demonstrated track record and passion for supporting an inclusive Aged Care System through effective navigation, for positive outcomes for our Senior Lesbian, Gay, Bisexual, Trans, Intersex, Sistergirl and Brotherboy communities in Cairns.

• Demonstrated ability to build individual agency and increase links with Aboriginal and Torres Strait Islander Lesbian, Gay, Bisexual, Trans, Intersex, Queer, Sistergirl and Brotherboy communities and people in the Cairns region.
• Demonstrated experience in Need Assessments with older Lesbian, Gay, Bisexual, Transgender, Intersex people in the Cairns region, including with Aboriginal and/or Torres Strait Islander LGBTI Sistergirl and Brotherboy community members.
• A demonstrated understanding of the Aged Care Sector and support services, including an understanding of navigation issues, enablers, and barriers.
• Experience designing, facilitating and delivering events and other promotional activities.
• Highly developed interpersonal, communication, networking and negotiation skills and the capacity to build and maintain good working relationships with key stakeholder including paid and unpaid staff, community partners, suppliers and other stakeholders.
• Proven ability to take initiative and work with limited supervision, but also able to work collaboratively with a diverse team to meet the needs of the management, community and stakeholders
• An understanding of and commitment to the role of peers in the delivery of services to our communities and to the values and principle of the organisation.
• Computing skills including competency in web based systems, Mac and PC based applications and remote working systems, with demonstrated knowledge of clinical systems.
• Demonstrated experience and skills with intake, project delivery and evaluation data collection, management, and analysis.
• Desirable knowledge of the latest research and best practice on ageing, HIV and LGBTIQ+ health in the Cairns region and nationally.

Conditions and benefits of the role

Salary Packaging

Like most charitable organisations, The Queensland Council for LGBTI Health is willing to pay a percentage of the salary as expense fringe benefits – i.e. reimbursements to employees for their own expenses such as private telephone costs, rent or mortgage payments, personal loan repayments, etc. These non-cash benefits are not subject to income tax. The Federal Government imposes a net cap of $15,900 pa on expense fringe benefits, above which the range of allowable expenses is restricted.

Reporting Relationships

Supervisor: Executive Officer: Communities.

External Cultural Supervision is available to the successful candidate

Working from Home

QC staff are currently working a mixture of home based and office based hours. Depending on circumstances, recruitment may occur entirely or in part online and the successful applicant may be expected to work remotely as circumstances require.

Selection Criteria

The Queensland Council for LGBTI Health promotes Equal Employment Opportunity. All selection is based on proven experience, qualifications and/or training and the person’s potential to undertake the responsibilities of the position most efficiently. We will not discriminate against applicants on any grounds not relevant in determining the best person for the position.

The selection criteria describes the knowledge, abilities, lived experience and qualifications required for the advertised position. This is the set of qualities of the ideal appointee to the position. Most often, the successful applicant is someone who rates high in at least half of the selection criteria and does not rate low in any selection criterion. The key selection criteria are ranked by percentage. Percentages indicate the importance of the criteria.

We also utilise the Rainbow Tick Principles and Practice Standards to guide our work, and use this Framework to facilitate Lesbian, Gay, Bisexual, Trans, Intersex, Sistergirl and Brotherboy inclusion and continuous innovation and quality improvement amongst staff and other parts of the organisation. Demonstrating inclusion and meeting the Practice Standards in their own work is a key deliverable for all staff roles.

The Queensland Council for LGBTI Health is also committed to walking alongside Aboriginal and Torres Strait Islander peoples to build stronger relationships, cultural autonomy, understanding and recognition of the history, cultures and diversity that make up Australian First Nations peoples.

Key Selection Criteria

25% - Demonstrated ability to build individual agency and increase links with Aboriginal and Torres Strait Islander Lesbian, Gay, Bisexual, Trans, Intersex, Queer, Sistergirl and Brotherboy communities and people in the Cairns region.

25% - Demonstrated understanding of the Aged Care Sector and support services, including an understanding of navigation issues, enablers, and barriers, including demonstrated experience in Need Assessments with older Lesbian, Gay, Bisexual, Transgender, Intersex people in the Cairns region, including with Aboriginal and/or Torres Strait Islander LGBTI Sistergirl and Brotherboy community members.

20% - Highly developed interpersonal, communication, networking and negotiation skills and the capacity to build and maintain good working relationships with key stakeholder including paid and unpaid staff, community partners, suppliers and other stakeholders, including the proven ability to take initiative and work with limited supervision, but also able to work collaboratively with a diverse team to meet the needs of the management, community and stakeholders.

5% - Experience designing, facilitating and delivering events and other promotional activities.

10% - An understanding of and commitment to the role of peers in the delivery of services to our communities and to the values and principle of the organisation.

10% - Demonstrated experience and skills with intake, project delivery and evaluation data collection, management, and analysis.

5% - Computing skills including competency in web based systems, Mac and PC based applications and remote working systems, with demonstrated knowledge of IT clinical systems.

Desirable: Desirable knowledge of the latest research and best practice on ageing, HIV and LGBTIQ+ health in the Cairns region and nationally.

Other Requirements

• Work outside normal business hours may be required.
• Current Drivers Licence.
• Own well maintained vehicle (remuneration in accordance with ATO rates).
• Inter/Intra state travel may be required.
• Eligibility for a Blue Card from the Commission for Children and Young People and Child Guardian and successful Police Check.

Further Details

For further information or questions about the position, please contact Ged Farmer on Ph: 07 3017 1785 or E: [email protected], using the subject line: Aged Care System Navigator - Cairns enquiry via EthicalJobs.

The Selection Process

The selection process will be conducted with the support of a selection panel who will be responsible for processes which may include considering applications, short listing, conducting selection techniques applicable to the selection criteria, and referee checks.

The selection process includes:

• Acknowledgement of all applications received for the advertised position.
• Consideration of all applications against the selection criteria for the position.
• Short-listing of applications that demonstrate sufficient merit to warrant further consideration.
• Further selection techniques will be conducted with short-listed applicants. The selection techniques will include online interviews and may include work samples.
• Referee checks for candidates rated highest by the selection panel.
• Recommendation for appointment made and confirmed.
• Advice to unsuccessful applicants and feedback to applicants upon request.