Public Outreach Australia's logo

Client Account Manager

Public Outreach Australia

If you have a strong passion and aptitude for the charity sector and relationship management, consider using your 'powers for good' and being a part of organisation that has been dedicated to creating meaningful change in the not-for-profit sector for over 14 years!

  • Set your career in motion by joining a team of experienced fundraisers who work with some Australia and Aotearoa’s biggest charities to raise funds
  • Full time, permanent position
  • Flexible/remote working for part of the week
  • Interstate and international travel to visit clients, network and attend industry renowned conferences.

About Public Outreach

Since 2006, Public Outreach is an international fundraising agency that has been committed to doing business responsibly and seeking opportunities to make a difference. That means providing services for non-for-profit organisations across a range of channels and program types. We create bespoke programs for each organisation, rather than using a ‘one size fits all’ approach. It’s our people which make us, define us and drive us to do better. Whenever we work with partners, clients or our people - our values are our driving force. We listen and engage, we motivate and elevate, we’re adaptive and effective.

About the Role

Be part of something BIG and help our campaigns in their commitment to find new supporters and ensure existing supporters feel supported, informed, and empowered to continue making a difference in the world. You’ll be joining a team of "curious thinkers" working with some of this sector's most successful and diverse charities. Your ability to prioritise and work with multiple stakeholders will be important as you implement, project manage and develop multiple long-term portfolios.

If you’re looking for your next big career move, a place where you can build a home, invest in your professional development, call your colleagues your friends AND change the world all at the same time, this is the place for you!

You’ll also enjoy some impressive benefits, such as a competitive salary package with bonus potential, external professional development through conferences, and flexible work arrangements.

Key Responsibilities

  • Assist in securing and reaching agreements with charities and not-for-profit organisations
  • Monitor, track and evaluate campaign performance, based upon KPI targets, providing regular updates to internal teams and clients.
  • Work closely with relevant Account Managers, Data Managers, and Call Centre managers to develop and execute fundraising strategies that will lead to campaign success based on KPIs.
  • Research and identify client prospects, including further opportunities with current clients
  • Prepare and present high quality business proposals, campaign reviews and presentations
  • Develop and maintain relationships and represent Public Outreach at external meetings/conferences/networking/client events
  • Travel to visit client prospects on a regular basis across Australia and Aotearoa

Qualities and Qualifications

  • Strong project management skills with 1+ years of experience with either a fundraising agency or an NGO, or both.
    OR
    Strong project management skills with 1+ years’ experience working in either Business Development or Account Management
  • Demonstrated ability to exercise initiative, work independently and maintain successful professional relationships across distance
  • An aptitude for effectively managing expectations with both internal and external stakeholders in order to achieve outcomes.
  • Excellent communication skills (verbal and written)
  • Ability to effectively coordinate multiple tasks and adhere to deadlines
  • Good team player
  • Willingness to travel

At Public Outreach we work in support of a diverse and equal world. We welcome all diverse peoples into our already eclectic teams. We encourage Peoples of Colour, First Nation’s Peoples, Queer/Trans identifying as well as peoples with Dis/abilities to apply!

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me more jobs like this.

Daily