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Manager - Home Lending - Indigenous Business Australia - Wagga Wagga

Pipeline Talent
  • Full Time | Permanent, Ongoing | Wagga Wagga, NSW | $91,651 - $101,613 plus 15.4% super
  • IBA strongly encourages Aboriginal and/or Torres Strait Islander candidates to apply

About the organisation

Indigenous Business Australia partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that are ready. We help make them real. We’re deeply invested in the financial success and economic independence of Indigenous Australians. It’s why we exist.

We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take up investment opportunities, create business enterprises that provide additional employment opportunities, and to purchase homes. We achieve these outcomes by applying a commercial focus, and by building mutually respectful and productive partnerships with Indigenous Australians, government, non-government, and private sector organisations. Our staff align with our value of invested, informed, responsive, respected and connected.

The IHO Program works to support and enable IBA’s vision for a nation in which the First Australians are economically independent and an integral part of the economy. IBA serves, partners and invests with Indigenous Australians who want to own their future – it’s why we exist!

About the role

Reporting to the Manager Home Lending and Credit Assessment, the Manager Home Lending (MHL) has a “hands on” role in delivering IBA’s IHO Program across a range of geographical locations (including discrete Indigenous communities) and is supported by a small team of lending officers in the Wagga Wagga Service Delivery Unit (SDU).

The main responsibilities of the role are to successfully:

  • Supervise and support lending officers and support staff to undertake end to end home lending assessments, capacity building and loan aftercare activities to meet agreed lending targets.
  • Assess, structure and/or pre-approve and approve housing loan applications. Conduct reviews of existing loans in accordance with policy and lending delegations, and where necessary prepare submissions for higher level approval.
  • Monitor and implement changes to the SDU’s practices in line with program policies and procedures. Achieve minimum compliance standards in Quality Assurance reviews.
  • Prepare reports on the SDU’s performance against program benchmarks.
  • Manage relationships with lending partners and external service providers.
  • Facilitate capacity building workshops and undertake regular field trips, including travel to remote locations if required, to promote the Program.
  • Interview prospective housing loan applicants and existing borrowers including those who may be experiencing financial difficulty.

About you

As the Manager Home Lending, you will support IBA’s lending officers and will work closely with customers helping to prepare them for home ownership from their initial enquiry through to loan application, assessment, loan scenario/servicing development, pre-approval/approval and settlement. You will provide loan after-care support to borrowers, supporting them all throughout the home ownership journey. You will be able to undertake regional and remote travel as required, including overnight absences at least once each month.

Selection Criteria

  1. Cultural capability including a demonstrated ability to liaise, communicate and negotiate sensitively and effectively with Indigenous individuals and communities.
  2. Extensive experience in undertaking, to a high standard, end to end consumer/commercial loan assessments and portfolio management.
  3. Good understanding of the responsible lending principles of the National Consumer Credit Protection Act, and the National Credit Code’s hardship provisions.
  4. Demonstrated ability to motivate, develop and lead teams with disparate skill and knowledge levels, and those located in remote offices or working from home, to effectively achieve operational budgets and targets.
  5. Proven ability to accurately assess loan applications and review existing loans including compliance with relevant lending policies and credit practices. This includes preparing structured and concise loan submissions and management reports.
  6. Experience and skills in the use of computer-based applications, including standard Microsoft applications and core lending systems

What we can offer you

  • An attractive salary + 15.4% superannuation + salary packaging.
  • 4 weeks Annual Leave, with half pay Annual Leave available.
  • 18 days cumulative personal/carer’s leave.

Additional information is available in the role description or by contacting the team at Pipeline Talent.

  • Lesina Gibbs-Manuatu | Talent Acquisition Team Leader
  • Email: lesina@pipelinetalent.com.au using the subject line: Manager - Home Lending - Indigenous Business Australia - Wagga Wagga enquiry via EthicalJobs
  • (M) 0408 027 880 or (Ph) 02 8001 6603

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