An exciting opportunity has arisen to join one of Australia’s most successful public interest and social justice organisations.

Justice Connect is a not-for-profit organisation with a vision of a fair and strong community in which people have a fair chance at a better life, the community sector is strong and vibrant and the legal/justice and non-legal social systems are fairer and better.

At Justice Connect, we believe everyone deserves a fair chance at a better life. Too often, our legal system is complicated, expensive and inaccessible. And when the system doesn’t work for everyone, it works for no one. It holds our community back. That’s why we use the law to help people and community groups left behind by an unfair and complicated legal system. Whether it’s a single mother facing homelessness, a local community group struggling with overwhelming regulation or an older person dealing with family violence, real-life problems so often have legal solutions. That’s why we connect people with legal help. We use the power of the law to open up the legal system for those locked out of it, and to change the system where it is broken.

The key to our impact is the passionate commitment of our people. We hold ourselves to the highest standards, driven by a desire to deliver real improvements in the lives of the people and communities we help.

Justice Connect is also a leader in technology solutions in the justice sector, and is investing in the development of a new cross-organisational Customer Relationship Management (CRM) system, Microsoft Dynamics 365, to increase our impact.

Homeless Law is our specialist legal service for people experiencing or at risk of homelessness. We work closely with pro bono lawyers to provide hundreds of people with legal representation, advice and information. Our services are outreach-focussed and client-centred, and we don’t just address legal issues. Homeless Law's social workers and our relationships with the homelessness sector build our capacity to holistically understand and respond to clients with a range of non-legal needs.

As the Homeless Law Legal Administrator (Data Lead), you’ll play a key role in the efficient and effective coordination of our service delivery and make a real difference to the lives of Victorians experiencing or at risk of homelessness. In particular, you will work closely on the implementation of our new CRM and related processes, including through data capture, reporting, training and the development of resources. 

If you are focused, data-driven, and have experience working with relationship management systems to support impactful outcomes, we would like to hear from you. This is a fantastic opportunity to join a committed and passionate team who share your vision of a fairer society.

We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples.

• Providing ongoing CRM support to Homeless Law pro bono lawyers and staff, particularly ensuring the maintenance of accurate records and files. 
• Development and provision of CRM training and related materials to all Homeless Law users, including pro bono lawyers and staff.
• Supporting the operationalisation of new processes developed for the CRM.
• Maintenance of internal CRM documents.
• Contributing to Homeless Law’s continued operations and service delivery, including through data collection, collation, analysis and reporting.
• Assisting with the creation and maintenance of Homeless Law reporting templates.
• Contributing to the wider-service delivery and administration of Homeless Law, along with program and organisation-wide projects, as required.

• Escalating risk and legal practice management issues to Homeless Law’s Senior Lawyer (Clinics Lead), Principal Lawyer or Manager.
• Contributing to Justice Connect’s Reconciliation Action Plan Activities.
• Performing other duties as directed and necessary to the proper performance of the role.

Important information

• For further information about Justice Connect and its work please visit www.justiceconnect.org.au.
• Interviews will be held remotely on Tuesday 1 September and Thursday 3 September 2020.

A complete position description is attached.