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Client Care Manager

Peninsula Personnel Recruitment Service Pty Ltd

We have not one but two fabulous opportunities due to industry growth, with clients seeking experienced Care Managers to join their teams. You will be responsible for the Care Management and support of Home Care Package clients, families and other relevant agencies. They're quite similar in regards to their requirements and qualifications but different in that one you will be able to work from home and the other you will be using the offices based in Neutral Bay to work from but both require you to make client visits daily.

Responsibilities include but not limited to:

  • Knowledge, understanding and awareness of legislative instruments that guide service provision relating to the business
  • Become completely informed on the Home Care Standards and Guidelines
  • Assess the needs of prospective Clients in accordance with the assessment procedures and project objectives
  • Develop and implement a package of care in consultation with the consumer and/or advocate, the carer and other service providers that meets the needs of the consumer
  • Provide on-going case management and review to Clients
  • Maintain on-going re-assessment, support, and case management of the consumer to ensure their needs are constantly under review as per legislative guidelines
  • Act as an advocate for Clients and carers by liaising with medical practitioners, hospital services, ACATs or other relevant people and/or services with consumer consent
  • Ensure that appropriate consumer records and data on Clients and services are maintained
  • Maintain and update consumer data, consumer care notes and care plans using the database
  • Actively promote Home Care in the local community and proactively network with other providers, attend forums and meetings
  • Participate in personal ongoing education and training and professional development
  • Any other task within the scope of the role/function as directed by the Manager / Regional Director / Executive Director

Skills Required;

  • Experience in providing Case Management delivered under Consumer Directed Care principles
  • Minimum 3 years of experience in case management of older people and/or people with dementia and challenging behaviours
  • Ability to work autonomously and as part of a team
  • Excellent verbal and written communication skills and a demonstrated ability to work with a diverse community
  • High level of computer literacy with ability to navigate and input data management systems
  • Possession of a current NSW drivers’ licence
  • Complying with work health and safety legislation
  • Develop firm networks and relationships with the targeted group’s communities

What's in it for you?

  • Competitive salary ranging from $75-$85K+Super
  • Fully Maintained Vehicle
  • Home office set up provided for one of the roles
  • The assurance and sense of achievement that you can only get when making a genuine difference to people's lives

If you have further questions before submitting your resume please call Amanda directly on 9972 2944.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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