• Permanent, Part-Time (30 hours per week)
• $31.36 per hour (Junior rates may apply)

We are currently seeking a detail orientated and interpersonal Member Services Team Leader to join us at our PCYC Upper Ross Youth Club to enhance and support the Club's operations. If you have a flair for administration, customer service and leading a team, then we want you!

What we can offer!

• Generous salary packaging benefits
• Free PCYC gym membership
• Ongoing training 
• Flexible workplace, family friendly environment
• Be a part of creating a stimulating and positive environment for the development of young people

Your New Role

Reporting to the Youth Club Manager, you will enhance Club operations by leading and training a team that provides members with the highest standards of customer service. The role requires a complete knowledge of Club's services, an ability to closely liaise with the shared services centre to meet the branches administrative needs and a drive to acheive sales targets. 

About You

• Working With Children Check (Blue Card) No Card, No Start and Restricted Person legislation applies to all applicants
• Minimum 2 years' experience in a role managing staff (within the fitness, sport or recreation industry an advantage)
• Outstanding and proved leadership skills - budget management, problem solving, etc
• Intermediate skills in the Microsoft Office Suite (Word, Excel, Outlook)
• Eligibility to hold a “Working with Children Check”/Blue Card (or ability to obtain)
• Current First Aid and CPR certificates (or ability to obtain)
• Hold a light rigid driver’s licence and a Restricted Drivers' Authority (or ability to obtain)
• Qualification in Fitness, Sport and Recreation or similar or interest in developing in this area (nice to have but not required)
• Please note: All PCYC employees are required to complete a National Police Check upon commencement.

About PCYC Queensland

We are a not-for-profit organisation aiming to build safer and healthier communities. We focus on young people's personal and leadership development by offering state-wide programs, services and facilities through 54 Youth Clubs, two Leadership Development Centres, two Activity Centres and 113 OSHC Services.

If this sounds like you, click Apply Now to view the position description and to submit your application.

PCYC Queensland is committed to providing a safe and supportive environment for children and young people. Our Employees and Volunteers are critical to the delivery of that commitment.